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Popular Articles About Customer Relationship Management
SmartCompany, Iteamic in tieup
October 26, 2004 | TNN
BANGALORE: US-based SmartCompany has entered into a strategic alliance with Bangalore-based Iteamic, an innovative IT service company serving start-ups and small and medium enterprises, for the expansion of their market in Asia and Europe. SmartCompany had involved the Bangalore-based firm for the development of its customer relationship management (CRM) product. Customer Relationship Management Articles By Date
Real estate firms resort to online reputation managment on social media November 28, 2012 | Ravi Teja Sharma & Vijaya Rathore , ET Bureau NEW DELHI: If you are one of the thousands of homebuyers whose house-warming plans have been delayed by two years because of developers being behind schedule, where else to vent but on social media ? According to real estate research firm Liases Foras , nearly half of the 3,23,000 homes that were to be delivered in 2013 will be delayed; and a third of these won't be ready before 2015. Best Reads of the Day: Record Dollar inflows not good...
Microsoft launches CRM solution
January 28, 2009 | PTI
NEW DELHI: Microsoft India on Wednesday launched its customer relationship management (CRM) software to help businesses optimise costs and streamline processes amid the current economic scenario. Microsoft Dynamics CRM 4.0 is a value-driven customer relationship management solution that delivers the ability for organisations to optimise productivity, profitability, infrastructure and their budgets, the company said in a statement. "With customer service and loyalty... NEWS
ICICI OneSource announces integration of Customer Asset
September 17, 2002 | PTI
NEW DELHI: Offshore business process and CRM provider ICICI OneSource on Tuesday announced the successful integration of CustomerAsset, a contact centre, with itself. In a statement the company claimed it was one of the largest providers of offshore business proces and customer relationship managment services. BPO market is expected to touch a $234 billion by 2005 with a significant portion of revenues being realised by Indian companies. NEWS
MSMEs in Andheri opting for IT solutions to better manage businesses October 18, 2012 | Irum Khan , ET Bureau
MUMBAI: Information Technology (IT) has now cast its spell on MSMEs in Andheri. Firms have now realised how IT can help them achieve economies of scale. Especially, small industries in the area have increasingly opened up to technology to streamline their trades. Though, still a large chunk of the lot is yet to embrace IT, experts believe that this only goes to show how much scope IT still has for growth in the area. From incorporating tally (advanced accounts... NEWS
Hotels in Andheri need to review staff turnover
October 5, 2012
Mukund Kamat , Vice President-Hotels Division, Kohinoor Group I look at employee turnover positively. Loss of an employee to one hotel turns out to be a gain for the hospitality or service industry in a broader sense. Employees are the most valuable asset of any organization. That is why employee retention is considerably important for any business organization. However, research reveals that worldwide, employee turnover is among the highest in the hospitality...
SAP, Essar Info launch banking solution
September 23, 2003 | PTI
NEW DELHI: SAP India and Essar Information Technology on Tuesday announced the launch of a new software solution for large and medium sized banks. Called 'mySAPTM Banking', the solution is compliant to international accounting standards and would help to manage banking operations, an Essar press release said. It would offer solutions for core banking and also banking specific applications like profitability analysis, risk analysis and...