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Cultural Assimilation in Business

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Cultural Assimilation in Business
TABLE OF CONTENTS

Abstract 2

CHAPTER ONE 3

1.1 Introduction 3 1.2 The study background 4 1.3 The Problem Statement 4 1.4 Aims and Objectives 6 1.4.1 Objectives 6 1.5 Scope and limitations 6 1.6 Significance of the Study 6 1.7 Conclusion 7

CHAPTER TWO: Literature Review 8

2.1 Introduction 8 2.2 Literature Review 8 2.3 Definition of culture 9 2.4 Cultural theory 11 2.4.1 Cultural fit 11 2.5 Acculturation 12 2.5.1 Modes of Acculturation 13 2.5.2 Models of Acculturation 16 2.6 Cultural Assimilation 17 2.6.1 Cultural differences and Challenges 18 2.6.2 Direct effects of diversity 20 2.6.3 Cultural and attitudinal diversity 21 2.7 Organizational culture 24 2.7.1 Subcultures 31 2.7.2 Organizational climate and change 32 2.7.3 Corporate Culture and Strategy 36 2.8 Culture Management 37 2.9 Different types of organizational cultures 38 2.10 Classifying elements of organizational culture 39 2.11 Perspectives of organizational culture 43 2.12 Models of organizational culture 46 2.13 The multicultural organization 48 2.13.1 Characteristics of a multicultural organization 48 2.14 Conclusion 48

CHAPTER THREE: Methodology 50

3.1 Introduction 50 3.2 Methodology 50 3.3 Target population 51 3.4 Sampling Method 52 3.5 Data collection 53 3.6 Research Instruments 53 3.7 Data analysis 55 3.8 Conclusion 55

CHAPTER FOUR 56

4.1 Introduction 56 4.2 Section A 56 Personal information 56 4.3 Section B (Management) 57 4.4 Section B (Employees) 60 4.5 General Comments 64

CHAPTER 5 65

5.1 Introduction 65 5.2 Summary of the study 65 5.3 Findings 67 5.4 Recommendations 68 5.5 Conclusion 68

6. References 69

7. Questionnaires 74

7.1 Management 74 7.2 Employees 80

Abstract

The study examined the impact of cultural assimilation in business. The aim of the study was to



References: 1. Bailey, K.D. (1994).Methods of Social Research.New York: Free Press 2 3. Brooks, I. & Weatherson, J.(2000).The business environment.2nd Ed.Pearson Education Limited.Edinburgh Gate:England 4. Cartwright, S.,Cooper,C.L. (1996).The economics of business culture.2nd Ed Butterworth-Heinemann: 7. Cox,jr,T.H.(1994).Cultural diversity in organizations:Theory, Research and Practice.Berrett-Koehler Publishers, Inc.San Fransisco 8. Davis, S.M. (1984).Managing corporate culture. Cambridge, MA: Ballinger 9 11. Frost, P.J.et al.(1985).Organizational Culture.Sage Publications, Inc:India 12 cultural differences and dissolving hidden frictions. Retrieved July 21, 2007 from http://www.gugin.com/Resources/Cultural%20Integration,%20NEW.pdf 15. Hofstede, G.(1980).Culture’s Consequences. Beverly Hills, CA:SAGE 16 17. Ivancevich, J.M. & Matteson, M.T.(1990).Organizational behaviour and Management 18. Kilmann, R.H.,Saxton, M.J., Serpa, R. &Associates.(Eds).(1985).Gaining Control of the corporate culture.Jossey-Bass:San Fransisco 19. Kim, Y.Y. & Gudykunst, W.B. (Eds.).(1988).Cross-Cultural Adaptation: Current Approaches.Sage Publications, Inc:USA 20. Knights, D. & Collinsen, D.(1987).Disciplining the shopfloor:A Comparison of the disciplinary effects on managerial psychology and financial accounts.Accounting, Retrieved June 26, 2007 from 22 Retrieved June 26, 2007 from http://www.lebd.com/display_content.jsp?top=165&mid=285 23. Litwin, G.H. & Stringer, R.A.(1962).Motivation and Organizational Climate. 25. Malekzadeh, A. & Nahavandi, A.(1988).Acculturation in mergers and acquisitions.Academy Psychologist,45(2), 200-208 26. Miles, R.H.(1980).MACRO Organizational behaviour.Goodyear Publishing Company, Inc.Santa Monica:California 27. Megalino, B.M., Ravlin E.C. & Askins, C.L.(1989).A work values approach to corporate culture: a field test of the value , congruence process and its relationship 29. Nahavandi, A. & Malekzadeh, A.(1990).Making mergers work by managing cultures.Journal of business strategy,11,55-57 30. Neuman, W.L. (2003). Social Research Methods: Quantitative and Qualitative Approaches.5th Ed.Whitewater: University of Wisconsin 31. Ott, J.S.(1989).The Organizational culture perspective.Richard D. Irwin, Inc.California 32. Padilla, A.M.(1980).Acculturation:Theory, Models and some new findings.Westview Press, Inc:USA 33. Palmer, S. & Burton, T.(1996).Dealing with people problems at work. 36. Ravi Nair.(2004).Spoornet Programme of Action: Presentation to the NPA, National Customer Conference 37. Redfield, R., Linton, R. & Herskovits, M.J.Memorandum on the study of acculturation.American Anthropologist, 1936, 38, 149-152 38. Reynolds, P.D.(1986).Organizational culture as related to industry, position and performance.Journal of Management Studies, 23(1),72-87 39. Sales, A.L.& Mirvis, P.H.(1984).When cultures collide:Issues of acquisition 40 41. Samovar, L.A. & Porter,R.E.(2001).Communication between cultures.4th Ed.Thomson Learning,Inc:USA 42 43. Siehl, C. & Martin, L.(1984).The role of symbolic management: How can managers effectively transmit organizational culture? 44. Smit, P.S.et al.(1997).Management Principles:A Contemporary Edition for Africa. 46. Stonequist, E.V.The problem of the marginal man.American Journal of Sociology, 1935, 41, 1-12 47. Strategic Cultural Integration.(n.d.).Retrieved June 13, 2007 from http://www.msu.edu/~mbaba/practice/practiing_anthropology_applications.pdf 48. Tayeb, M.H.(1988).Organizations and National culture.A Compatative Analysis.Publication Ltd:London

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