Complaint Letter

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The Head of Student,
Fkekk,
Faculty of Electronic and Computer Enjineering,
Hang Tuah Jaya,76100,
Melaka, Malaysia.

11 OCTOBER 2009

Profesor Datuk Dr. Ahmad Yusoff Bin Hassan
The vice Chancellor,
Hang Tuah Jaya,76100,
Melaka, Malaysia.

Dear Sir,

Unsatisfactory cafetaria

On behalf of the students of FKEKK, I would like to lodge a complaint about the cafeteria.

2. First and foremost, the food served is not covered and many flies can be seen hovering over the food. This may lead to food poisoning. Moreover, the cafeteria.also serves stale food. Last week, a few of us had diarrhoea after consuming food from the cafeteria.

3. Apart from that, the food is also too expensive. A small plate of friend mee cost RM3 and many poor students cannot afford it. Besides that, the cafeteria.serves the same menu daily. The students are bored with fried rice and fried mee everyday.

4. Another complaint is that the cups and plates are oily and not washed properly. The workers are also not appropriately attired although they have been told to wear aprons and caps. Moreover, these workers are rude to students. They shout at us and use foul language whenever they get angry. They also do not clear the dustbins and rubbish daily. This is very unhygienic. As a result, there is a foul stench whenever we eat in the cafeteria..

5. Thus, we would like to suggest that the school authorities make stringent checks on the canteen daily or weekly. They should also ensure that the cafeteria serves a variety of food at a reasonable price.

We would like to appeal to your sense of fairness and hope prompt action will be taken regarding these matters.

Yours faithfully,

(NORLISSA BT DUSUKI)
Head of student in FKEKK
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