Preview

Chapter 8 Incident

Satisfactory Essays
Open Document
Open Document
339 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Chapter 8 Incident
Chapter 8
Incident #2
Questions
Recommend a course of action for Adams. First, Adams must create time for his employees to be involved in participation. He has to let them know that he is not an autocratic boss/manager, and only a meeting will bring that observation to the forefront. He must have enough confidence in himself and his employees that everyone will agree to meet at a specific time, whether overtime with pay or a “shut down” day. Second, once a meeting time has been established, whether it is paid overtime or a “close down” for a day, Adams needs to help his employees weigh the benefits over the costs. Third, he has to make sure that he does not bore his employees and make the subject of participation relevant and interesting so they don't feel like they are wasting their time. Fourth, Adams needs to be mindful that his employees don't have a college education. And, he must be sensitive to the fact they all of them may not have the intelligence and technical knowledge for participation, but work with them accordingly. Would any ideas from the following be helpful in this case: McGregor, Herzberg, McClelland, Fiedler, models of organizational behavior, prerequisites for participation, area of job freedom, and programs for participation? Yes, the prerequisites for participation would definitely be helpful with this case. As a matter of fact, I used the prerequisites for my answer to the previous question.

If all else fails, and the employees don't want to participate due to lack of education, Adams can always send them home with surveys to fill out and bring in to give them a chance to voice their opinions. Sometimes, in this case, time is not always available, so sending home surveys or booklets can be useful in getting participation when employees are not eager to stay overtime. At any rate, Adams needs to redefine himself as a steward of resources and seek to fulfill a servant leadership role that helps him and his

You May Also Find These Documents Helpful

  • Satisfactory Essays

    chapter 3

    • 574 Words
    • 3 Pages

    1. Pure competition, which has many competitors around but is very easy to enter the business. The goods and services are similar to the ones that the competing firms offer and there is no control over the price by the individual firms. Examples of goods and services are chewing gum, water, apple, etc.…

    • 574 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    In the last three months it has come to my attention that several changes have been occurring, since Jessica Hilo has been on medical leave. The last three months we have more increased cost due to overtime, poor quality of work, tardiness and variations of break time. Every two executives have one secretary to help support the current team. Jack Snyder supports Jessica Hilo and Ralph Alane, while Ruth Disselkoen supports Samuel and Frank Daley. There is only one difference between these executives and that is Jack’s team has a full-time assistant, while Ruth’s team only has a part-time assistant. With Jessica’s work load being shifted temporarily to Ralph and Frank Daley, it has created a work load imbalance. Ruth has been cutting her breaks short, and using overtime to complete her work load. The problem is the quality of work being turned in has declined. Jack, I noticed you have been taking longer than the allotted break times, coming in late on several occasions, and finishing early. These actions are not in the best interest of the team.…

    • 554 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Employees must realize that decisions that are made might not make them happy but that is business.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Good Essays

    As a manager, he/she needs to address problems as they arise. The one that stands out in this case appears to be a lack of communication. As per Greenberg (2013), the communication procedure starts when one group has a thought that it wishes to transmit to another either group may be an individual, a group, or a whole association (p. 238). General communication with workers is constantly necessary to an association's prosperity, yet it turns out to be particularly basic amid times of vulnerability. At the point when individuals are worried about professional stability and organization execution, reports on corporate news are key. By keeping representatives educated, managers can address uneasiness and guarantee specialists are centered on meeting business destinations.…

    • 627 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Chapter 9

    • 541 Words
    • 2 Pages

    Innovations such as defense wall and architecture is one of the Byzantine legacy. Their religions: Orthodox Christians and Roman Catholic were deprived during the Byzantine time, which continue to spread until the present day. The culture, they kept Greek’s literature from dying out and made copies of them. Since the city of Constantinople developed as one of the largest city in Europe, so therefore, some of the Byzantine’s legacies has contributed to the development of Europe.…

    • 541 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Chapter 5 8

    • 6115 Words
    • 19 Pages

    Primary consumers (herbivores) feed directly on producers. Secondary consumers (carnivores) feed on primary consumers. Consumers that feed on both plants and animals are called omnivores.…

    • 6115 Words
    • 19 Pages
    Powerful Essays
  • Better Essays

    a good flow of communication and have established values that they expect each employee to…

    • 1321 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Using the effective listening guidelines in the text, make three suggestions that would allow Alan to fulfill his responsibility to provide employees with critical feedback about performance and to establish a supportive climate.…

    • 579 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The key to build a successful relationship between the employees and the management is to dedicate time and attention towards employee engagement. Employee Engagement is a two way communication/participation process where in both the teams can voice out their issues and opinions. There was no active participation by the management within the organizational framework on this regard which made the employees feel the management being inaccessible.…

    • 989 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Chapter 5 8

    • 1074 Words
    • 4 Pages

    This chapter discusses the different ways to improve communication skills and interpersonal interactions. Donatelle defines intimate relationship into four characteristics that include behavioral interdependence, need fulfillment, emotional attachment and emotional availability. Most common intimacy relationship is from family, partners, and close friends that usually involve healthy and unhealthy characteristics. This chapter explains on how to improve the ability to communicate with others by learning appropriate self-disclosure, becoming a better listener, using non-verbal communication and resolving conflict through communication. Finally, this chapter discusses how committed relationships to be important to develop successful relationships.…

    • 1074 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Improving Your Writing

    • 326 Words
    • 2 Pages

    In efforts to resolve the issue, monthly staff meetings should be introduced, whereas employee work reviews, complaints, issues and any changes within the executive team can be discussed and resolved in a timely fashion; by doing so we can prevent or minimize the effects and cost that problems and unresolved issues can, and in this case have, cause to the company. These meetings will keep the executive team all on the same page while also allowing the employees to feel that they have a time in which their concerns and problems will be heard and also resolved. Holding these monthly meetings will reassure us and help me maintain a healthy, effective and productive office, which in-turn saves the company cost of overtime fees and cost of time and poorly produced work.…

    • 326 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Workforce Planning

    • 640 Words
    • 3 Pages

    7. Engage employees in developmental activities such as job assignments, work experience, mentoring, coaching, job rotation, educational programs, formal feedback processes, web based learning and action learning…

    • 640 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Personal Development Plan

    • 2461 Words
    • 10 Pages

    Maddock and Fulton (1998) Motivation, Emotions, and Leadership: The Silent Side of Management ; Quorum Books, 1998…

    • 2461 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Furthermore, the lack of communication between management and staff could be addressed by having quarterly meetings between management and staff. At the meeting management can educate staff on the issues they are facing within the organization and staff can share their concerns as well. Between these time periods, a policy could be implemented to provide personal or department heads that staff can express their concerns to and have them address. Open transparency creates a sense of trust among management and staff.…

    • 527 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Chapter 02

    • 1790 Words
    • 7 Pages

    Fiscal policies refer to government efforts to influence the economy through taxation without representation and spending decisions that are designed to encourage growth. Monetary policies refer to actions that shape the economy by influencing interest rates and the supply of money. Politics plays a role by making taxes higher and by influencing interest rates.…

    • 1790 Words
    • 7 Pages
    Powerful Essays