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Chapter 5
CHAPTER 5: MANAGEMENT FUNCTIONS

(M) 1. Which one of the following is not one of the three steps of controlling?
A. Monitoring
B. Evaluating
* C. Authorizing
D. Correcting

(E) 2. According to Douglas McGregor, team members that require supervision, direction and threat of punishment for non-compliance are called _____ employees.
* A. Theory X
B. Theory Y
C. Theory Z
D. Non-compliant

(E) 3. William Ouchi’s approach that managers in Japanese companies have a better relationship with their subordinates falls under:
A. Theory X
B. Theory Y
* C. Theory Z
D. Non-compliant

(E) 4. Which of Maslow’s levels would be a motivational force for newly hired employees?
* A. Physiological
B. Safety
C. Social
D. Self-esteem

(M) 5. An employee who would turn down a promotion in order to remain as a project manager would most likely be at which level of Maslow’s hierarchy of needs?
A. Safety
B. Social
C. Esteem
* D. Self-actualization

(M) 6. Herzberg believed that the bottom three levels of Maslow’s hierarchy of needs are:
* A. Hygiene factors
B. Satisfiers
C. Dissatisfiers
D. Esteem drivers

(M) 7. Authority comes from _____ whereas power comes from _____.
A. Above; Above
* B. Above, Below
C. Below; Above
D. Below, Below

(E) 8. The document that is prepared at the beginning of a project in order to clarify the roles and responsibilities of the team members is called a:
A. Responsibility clarification table
B. Responsibility identification table
* C. Responsibility assignment matrix
D. Work package assignment sheet

(E) 9. Which of the following are factors to be considered when providing project managers with authority?
A. The size, nature, and business base of the company
B. The length of the project
C. The size and nature of the project
* D. All of the above

(E) 10. Which of the following is the most common type of project authority?
A. De jure
B. De facto
* C. Project charter
D. Implied

(H)

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