Ch01
CHAPTER 1
Introduction to
Information
Systems
CHAPTER 1:
Introduction to Information Systems
1.1 Why Should I Study Information Systems?
1.2 Overview of Computer-B2ased Information
Systems
1.3 How Does IT Impact Organizations?
1.4 Importance of Information Systems to
Society
Copyright John Wiley & Sons Canada
2
LEARNING OBJECTIVES
1. Begin the process of becoming an informed user of your organization’s information systems.
2. Define the terms data, information, and knowledge, and give examples of each.
3. Define the terms information technology, information system, computer-based information system, and application, and give examples of each.
Copyright John Wiley & Sons Canada
3
LEARNING OBJECTIVES
(continued)
4. Identify three ways in which you depend on information technology in your daily life.
5. Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
6. List three positive and three negative societal effects of the increased use of information technology.
Copyright John Wiley & Sons Canada
4
OPENING CASE
CASE 1.1 Will Blackberry Survive?
THE PROBLEM
In 2012, BlackBerry (formerly Research In Motion or RIM) was losing money. The Canadian company laid off thousands of employees in an attempt to reduce costs by as much as $1 billion. After several other wireless products, RIM, founded in 1985, had a highly successful BlackBerry e-mail service in 1999. BlackBerry is no longer an only player. Instead, we have seen several competitors constantly introduce new smart phones (hardware) and the operating systems and applications that run on them (software). The problem is that the environment for smart phones changed dramatically; how will Blackberry respond to the increased competition? Copyright John Wiley & Sons Canada
5
Opening Case
The IT Solution
RIM must compete with Apple and Android phones, providing the functionality of the iPhone, while leading in its corporate
Introduction to
Information
Systems
CHAPTER 1:
Introduction to Information Systems
1.1 Why Should I Study Information Systems?
1.2 Overview of Computer-B2ased Information
Systems
1.3 How Does IT Impact Organizations?
1.4 Importance of Information Systems to
Society
Copyright John Wiley & Sons Canada
2
LEARNING OBJECTIVES
1. Begin the process of becoming an informed user of your organization’s information systems.
2. Define the terms data, information, and knowledge, and give examples of each.
3. Define the terms information technology, information system, computer-based information system, and application, and give examples of each.
Copyright John Wiley & Sons Canada
3
LEARNING OBJECTIVES
(continued)
4. Identify three ways in which you depend on information technology in your daily life.
5. Discuss three ways in which information technology can impact managers and three ways in which it can impact non-managerial workers.
6. List three positive and three negative societal effects of the increased use of information technology.
Copyright John Wiley & Sons Canada
4
OPENING CASE
CASE 1.1 Will Blackberry Survive?
THE PROBLEM
In 2012, BlackBerry (formerly Research In Motion or RIM) was losing money. The Canadian company laid off thousands of employees in an attempt to reduce costs by as much as $1 billion. After several other wireless products, RIM, founded in 1985, had a highly successful BlackBerry e-mail service in 1999. BlackBerry is no longer an only player. Instead, we have seen several competitors constantly introduce new smart phones (hardware) and the operating systems and applications that run on them (software). The problem is that the environment for smart phones changed dramatically; how will Blackberry respond to the increased competition? Copyright John Wiley & Sons Canada
5
Opening Case
The IT Solution
RIM must compete with Apple and Android phones, providing the functionality of the iPhone, while leading in its corporate