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Case Study: Medicare Advantage Graduation

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Case Study: Medicare Advantage Graduation
This is a follow-up email in reference to Herbert Black commission chargeback of $16.75. Under the member's enrollment profile the timeline was terminated and a new timeline was created causing the system to retract the renewal payment due to cancellation. Since the new timeline has not break in coverage the payment should correct itself when the Medicare Advantage renewals process the week-end of 7/16/2016. Sorry for any

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