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August 27, 2012
VISK 2010 D
Operations Production Management
Week 5 Test 4: Chapters 7, 9, 11, 12 and Tosy Robotics Tour

100 Points (10% of final grade)

“OM3” text Chapter 7, 9, 11, 12 & Tosy Robotics Factory Tour CIRCLE YOUR CLASS
Full Name: Class: VISK2010D VISK2010E VISK2010F

Keuka ID Number:

Please complete the following ten True/False and Multiple Choice questions by selecting one response for each question (Points for each True/False = 5 points; and each Multiple Choice = 5 points).

The two short answer questions are worth 5 points each.

Select True or False:

1. Because services cannot inventory their output, they must forecast demand more accurately and better manage the resources needed to provide the service.
True_____ False_____

2. A custom good or service is produced in anticipation of demand.
True_____ False_____

3. Supply chains often must be redesigned when a firm's product lines and markets change or expand.
True_____ False_____

4. Contract manufacturers can provide the benefit of lower total costs resulting from economies of scale.
True_____ False_____

5. The decision by VISK 2010C, Class FP 401, not to purchase from the three BUS 330 classes, is an example of an irregular variation in demand.
True_____ False_____

6. Because of random variations, forecasts are never 100% accurate.
True_____ False_____

7. Safety stock inventory is an additional amount of inventory kept over and above the average amount required to meet demand during the lead time.
True_____ False_____

8. A stock-keeping unit (SKU) is the same no matter at which location the item is found.
True_____ False_____

Circle the letter for the correct answer:

9. Automobile factories and hospital laboratory work are examples of

a. Projects
b. Job shop
c. Flow shop processes
d. Continuous flow processes

10. Which is the correct order of hierarchy?

a. Activity, task, process, value chain
b.

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