Bus 302 Quiz 2

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* Question 1
0 out of 3 points
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| According to Henri Fayol’s fourteen principles of management, ____ requires that each employee should report to and receive orders from just one boss.Answer| | | | | Selected Answer:| unity of direction|

Correct Answer:| unity of command|
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* Question 2
3 out of 3 points
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| ____ is best known for developing the five functions of managers and the fourteen principles of management.Answer| | | | | Selected Answer:| Henri Fayol|
Correct Answer:| Henri Fayol|
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* Question 3
0 out of 3 points
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| What is the term used for the amount and number of raw materials, parts, and finished products that a company has in its possession?Answer| | | | | Selected Answer:| material resources|

Correct Answer:| inventory|
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* Question 4
0 out of 3 points
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| The ____ approach to management focuses on the psychological and social aspects of work.Answer| | | | | Selected Answer:| reinforcement theory|
Correct Answer:| human relations|
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* Question 5
3 out of 3 points
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| According to Mary Parker Follett, if managers use ____ to settle or reduce conflict, each of the parties involved give up some of what they want.Answer| | | | | Selected Answer:| compromise|

Correct Answer:| compromise|
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* Question 6
3 out of 3 points
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| ____ involves managing the daily production of goods and services.Answer| | | | | Selected Answer:| Operations management|
Correct Answer:| Operations management|
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* Question 7
3 out of 3 points
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| Which of the following would be a part of an organization’s general environment?Answer| | | | | Selected Answer:| the economy in which it operates|
Correct Answer:| the economy in which it operates|
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* Question 8
0 out of 3 points
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| Management theorist ____ is best known for his role in the Hawthorne Studies.Answer| | | | | Selected Answer:| Henry Gantt|
Correct Answer:| Elton Mayo|
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* Question 9
0 out of 3 points
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| Chester Barnard defined a(n) ____ as “a system of consciously coordinated activities or forces of two or more persons.”Answer| | | | | Selected Answer:| bureaucracy|
Correct Answer:| organization|
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* Question 10
0 out of 3 points
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| Prior to the introduction of ____, five workers each given an identical task could use five different methods to perform the task with some methods being significantly more efficient than others.Answer| | | | | Selected Answer:| systems management|

Correct Answer:| scientific management|
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* Question 11
3 out of 3 points
| |
| Which management theorist provided managers with a better understanding of the effect group social interactions and employee satisfaction have on individual and group performance?Answer| | | | | Selected Answer:| Elton Mayo|

Correct Answer:| Elton Mayo|
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* Question 12
0 out of 3 points
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| According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference. A zone of indifference means ____.Answer| | | | | Selected Answer:| needs to be monitored to make sure it does not grow| Correct Answer:| appears when the acceptance of managerial authority is automatic|

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* Question 13
3 out of 3 points
| |
| Mary Parker Follett believed managers typically deal with conflict in one of three ways:____.Answer| | | | | Selected Answer:| domination, compromise, and integration| Correct Answer:| domination, compromise, and integration|

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* Question 14
0 out of 3 points
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| Which of the following management theorists believed that workers ultimately grant managers their authority?Answer| | | | |...
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