Btec higher national diploma

Topics: Management, Motivation, Organizational culture Pages: 11 (2213 words) Published: October 30, 2013

Course Details

Course Name
BTEC Higher National Diploma (HND) in Business
Unit number
Unit Name
Organisations and Behaviour
Credit Value
Hand Out/Issue Date
w/c 07.10.2013
Submission Deadline

You should submit your assignment separately the following sections/parts:

Part A: Students are expected to write an essay.

Part B: Students are expected to make a presentation.

Aims of the unit:

The aim of this unit is to give learners an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace.

On successful completion of this unit a learner will:

1 Understand the relationship between organisational structure and culture 2 Understand different approaches to management and leadership 3 Understand ways of using motivational theories in organisations 4 Understand mechanisms for developing effective teamwork in organisations Students are expected to write an essay covering the points listed under each of the learning outcomes. To achieve a pass in this unit, you must successfully address all of the assessment criteria listed (P1-P12). We expect all students to achieve their potentials and would encourage you to address all pass criteria, merit and distinction descriptors. For certain tasks students are encouraged to use real life examples and/or the scenario provided below. There is not set format for this essay. However, like all business essay you should have an introduction and a conclusion.

Part A - Essay

The students are expected to write an essay which should have an introduction, main body and conclusion. In writing the essay, certain tasks require the students to apply the theories in business situations. To make it easier for the students, scenario has been provided.

We’re one of the world’s leading communications companies, operating in over 170 countries around the world. We’re known globally as a major technology player, pioneering the digital advances that are shaping and driving the information age. Helping people create, collaborate and communicate better than ever before. Virtual markets, e-commerce, broadband and mobility. The ways people talk and transact are changing. We’re busy steering those changes. At the same time, we’re transforming ourselves – to put customers at the heart of everything we do. The result: a very new and different BT. Sharp-witted, fast on our feet, pioneering new technical and commercial relationships with big businesses and consumers alike. As a result, we’re also creating a huge range of new opportunities, in our laboratories and call centres, in our offices and out in the field. For people who think like we do. Britain’s telecom’s heritage – all 160 years of it – is something we’re rightly proud of. But there’s also a massive future out there ( Task 1 (to cover learning outcome 1)

Assume you are working as a trainee manager on the BT’s Fast Track Leadership Programme, a unique scheme for high flyers who can make an immediate impact on our business and become part of our top management team in the future. After 2 months, the Human resource manager asks you to prepare an essay covering the following:

1.1 Compare and contrast different organisational structures and culture, such as the organisation structure and culture of BT and that of Ryanair 1.2 Explain how the relationship between an organisation’s structure and culture can impact on the performance of the business 1.3 Discuss the factors which influence individual behaviour at work

Task 2 (To cover learning outcome 1)

3 months later, the human resources manager asks you to prepare a essay covering the following 3 points:

2.1 Compare the effectiveness of different leadership styles in different organisations 2.2 Explain how organisational theory underpins the practice of management 2.3 Evaluate...
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