Better Business Bureau Essay

When it comes to hiring a commercial roofing contractor, you’ll find a lot of advice that recommends you hire a roofing contractor with a good reputation who is accredited by the Better Business Bureau or BBB. However, most articles fail to explain how the BBB and why it is beneficial to hire a commercial roofing contractor who is accredited by the BBB. Here are how the BBB works and what you are really getting when you hire a contractor with BBB accreditation and a great BBB score.
How The BBB Actually Works
The Better Business Bureau is an agency that provides accreditation to businesses within the United States and Canada. The primary objective of the BBB is provide consumers with information about businesses so that consumers can make smart business
The BBB runs a website where customers can file both positive and negative reports regarding a particular company. When a consumer files a report, the BBB notifies the company whom the report was filed against and the company is given an opportunity to respond publically to the report.
Companies and businesses can choose to partner and work with the BBB, or they can choose to ignore the reports on the website.
How The Rating System On The BBB Works
The BBB gives businesses letter grades, with the best letter grade being an A+ and the worst letter grade being an F. These letter grades are compiled using a variety of different criteria. The primary criteria that the BBB uses to determine a letter grade are as follows:
• History of complaints filed against a business, along with how quickly the complaints were responded to and if the complaints were resolved.
• Type of business.
• Length of time a company has been operating.
• The level of transparence within the marketplace demonstrated by a