Major Issues/Concerns/Problems Best Buy has a myriad of issues it is facing as it struggles for viability and, in the eyes of some, literal survival. The primary challenges for the company include financial concerns, overly aggressive expansion into the European market, and a questionable strategic decision to focus more on large “big box” retail stores in the face of an industry shifting dramatically toward an online presence. Beyond these hurdles, Best Buy has also chosen a somewhat radical shift toward a customer-centric operating model combined with an intentional change in demographic/target market and has had a questionable direction in corporate social responsibility with respect to …show more content…
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