Benefitsof Cross Training in an Organization
Abstract
Cross training plays a major part in the success of an organization in today 's businesses. Cross training is a way of developing employees in all the skills necessary to complete many different tasks that must be performed to enhance the performance of the company or organization. This also helps the business work more as a team and less on an individual scale. Therefore, it makes the business run more smoothly and increases productivity from the employees. Many companies use cross training for several different reasons depending on what sector of business they are in. Whether the industrial setting, retail setting or the medical setting; all must utilize the concept of cross training to get the maximum effect or coverage for the business. In any case, cross training can benefit managers, employees and the entire organization when used properly. Cross training makes the employees feel more valuable and less expendable to an organization. In addition, this allows the business to reduce costs, reduce turnover and achieve greater quality service to their customers.
Table of Contents
Introduction 4
Literature Review ..6 Benefits to Managers . .6
Benefits to Employees . .... . .. 8 Benefits to Organization . ..9 Success Factors ................ .. . . 10
Conclusion ...11
References .. 13
Cross Training
Cross training is very important to any organization and can have a huge impact on companies in order to be successful. There are millions of companies that participate in cross training programs around the world. Even though organizations spend a lot of money in doing so, they for the most part, reap the rewards in the long run. According to Hopp, Tekin, and Van Oyen (2006),
Cross training plays a major part in the success of an organization in today 's businesses. Cross training is a way of developing employees in all the skills necessary to complete many different tasks that must be performed to enhance the performance of the company or organization. This also helps the business work more as a team and less on an individual scale. Therefore, it makes the business run more smoothly and increases productivity from the employees. Many companies use cross training for several different reasons depending on what sector of business they are in. Whether the industrial setting, retail setting or the medical setting; all must utilize the concept of cross training to get the maximum effect or coverage for the business. In any case, cross training can benefit managers, employees and the entire organization when used properly. Cross training makes the employees feel more valuable and less expendable to an organization. In addition, this allows the business to reduce costs, reduce turnover and achieve greater quality service to their customers.
Table of Contents
Introduction 4
Literature Review ..6 Benefits to Managers . .6
Benefits to Employees . .... . .. 8 Benefits to Organization . ..9 Success Factors ................ .. . . 10
Conclusion ...11
References .. 13
Cross Training
Cross training is very important to any organization and can have a huge impact on companies in order to be successful. There are millions of companies that participate in cross training programs around the world. Even though organizations spend a lot of money in doing so, they for the most part, reap the rewards in the long run. According to Hopp, Tekin, and Van Oyen (2006),
References: Blumefeld, D., Inman, R., & Jordan, W. (2004, October). Chained cross-training of workers for robust performance 953-967. Retrieved August 29, 2006, from Business Source Premiere Ebsco database (14361079). Caggiano, Christopher. (1998, December). Sign of cross-training times. Inc., volume 20 issue 18, p Cross-Training. (2006) Encyclopedia of Small Business from http://www.referencefor business.com/small/Co-Di/Cross-training.html Employee Cross-Training. (December,1986). Training & Development Journal, volume 40, issue 12, p.10 Ebsco Database (9068676). Hopp, W., Tekin, E. & Van Oyen, M. (2004, January). Benefits of skill chaining in serial production lines with cross trained workers p.83-98.Retrieved August 29, 2006, from Business Source Premiere Ebsco Database (12730457). Hopp, W., & Van Oyen, M. (2004, October). Agile workforce evaluation: a framework for cross-training and coordination Retrieved August 29, 2006, from Business Source Premiere Ebsco Database (14361079). Marks M., Sabella, M., Burke, S., & Zaccaro, S. (2002, February). Journal of Applied Psychology, volume 87, issue 1, p Source Premiere Ebsco Database (12129218). Weiss, Gail. (July 8, 2005). The Benefits of Cross Training Staff. Medical Economics. Retrieved August 29, 2006, from http://www.memag.com. Wheaton, Marion. (1996, November). Cross Training. Nursing Management, volume 27, issue 11, p 32B Database (9709100529).