BADM 8319 Homework Set 1

Question 1-1, What activities are involved in the operations function? How does operations interact with other functional areas:

Question 1-2, What constitutes “operations” at a:

Question 1-4. What is competitiveness? How is it measured? How has the Internet affected competitiveness?

Problem 1-1.
Tried and True Clothing has opened four new stores in college towns across the state. Data on monthly sales volume and labor hours are given below. Which store location has the highest labor productivity?

Problem 1-2. Tried and True’s accountant suggests that monthly rent and hourly wage rate also be factored into the productivity calculations. Annandale pays the highest average wage at $10 an hour. Blacksburg pays $7.35 an hour, Charlottesville $8, and Danville $7.50. The cost to rent store space is $2,900 a month in Annandale, $1,200 a month in Blacksburg, $2,000 a month in Charlottesville, and $800 a month in Danville. Which store is most productive? Tried and True is not sure it can keep all four stores open. Based on multifactor productivity, which store would you close? What other factors should be considered?

Problem 1-4, It is time for the annual performance review of Go-Com’s account executives. Account values and hours spent each week acquiring and servicing accounts are shown below. Each agent works approximately 45 weeks out of the year, but the time spent on accounts each week differs considerably. How would you rate the performance of each individual? Which agent is most productive? Which agents show the most potential?

Problem S1-1,

Problem S1-2,

Question 2-1

Question 2-3

Question 2-4

Question 2-5

Problem 2-1

Problem 2-2

Question 3-1

Question 3-3

Question 3-6

Question 3-10

Problem 3-1

Problem 3-4

Question 4-1

Question 4-10

Question 4-12

Problem 4-3

Problem 4-5

Problem 4-8

Question 5-1

Question 5-2

Question 5-7

Problem 5-2

Problem 5-3

Question 6-2

Question 6-3

Problem 6-3