American Telephone and Telegraph (AT&T) is one of world 's largest communications companies that are currently in business. They operate globally under the AT&T brand. Some of the services that AT&T offers are broadband, digital life (home security), international service plans, mobile phones, networks, retail, U-verse and Wi-Fi capabilities. …show more content…
Their code of ethics is to encourage honest and ethical conduct, including fair dealing and the ethical handling of conflicts of interest; encourage full, fair, accurate, timely and understandable disclosure; encourage compliance with applicable laws and governmental rules and regulations; ensure the protection of the Company 's legitimate business interests, including corporate opportunities, assets and confidential information; and deter wrongdoing. Within their code of ethics is the expectation that includes operating with integrity and trust, building strong customer relationships, to unleash their human capabilities and a promise to deliver the future first. Out of these statements, the three critical values to AT&T’s success are integrity and trust, building strong customer relationships and assuring they deliver the future first. According to Merriam-webster.com, the definition of integrity is the quality of being honest and fair or the state of being complete, whole and incorruptible. When consumers are dealing with large businesses, many times they get lost in the crowd, meaning that their needs are not important. Businesses tend to place their attention to where the money is and one consumer’s dissatisfaction may not be considered. …show more content…
The company has demonstrated strong internal data management practices for the measurement of greenhouse gas emissions and energy use. This initiative has landed them on the Carbon Disclosure Project 's Carbon Disclosure Leadership Index. Another global corporate citizenship effort that AT&T has engaged in is serving the communities that they operate in. The company has many efforts to support their communities such as encouraging employee volunteerism, supporting disaster response, hiring veterans and also by their Aspire Mentoring Academy that enables AT&T employees to work directly with students, share their knowledge and make a lasting impact on the lives of young people. AT&T also is committed to enriching and strengthening communities across the country through the AT&T Foundation. The foundation seeks out quality-of-life issues, with an emphasis on improving education and advancing community development by reaching out to ethnic and racial minority