Alternative dispute resolution (ADR) offers parties alternative means of resolving their differences outside actual courtroom litigation and the costly aspects of preparation for it (Jennings, 2006, p. 117). There are many different types of ADR that can be used depending on the situation an individual or organization faces. During the course of this program if faced with an disagreement within the learning teams the best approach to take to resolve the situation would be Mediation.
Mediation is the process in which both parties meet with a neutral mediator who listens to each side explain its position. The mediator helps break down impasses and works to have the parties arrive at a mutually agreeable solution (Jennings, 2006, p. 117). Mediation results in a settlement it closes the case and ends that particular situation. In the event that an argument arises within our learning team the first step to take would be to assign a mediator within the group and have the mediator listen to both parties and go from there.
Since we are dealing with a small team in this situation Mediation is the best approach because it is the most simple, its not as time consuming and is less expensive than any other approach. Since we are dealing with such a small group it doesn’t make sense to take a in class argument to court or facing a judge. Taking this approach would be the best step for the learning team because the disagreement can be resolved within the group with an internal mediator who knows what the situation is and wont be bias. The mediator will be able to listen to both parties and have both come to an agreeable settlement.
In conclusion, if faced with a disagreement within a learning team choosing Mediation will be the best approach to take to settle the argument. Mediation is a process of both parties meeting with a neutral mediator who listens to each side explain its position, the mediator doesn’t make a decision rather they make both parties come to an agreeable solution. In recent years we have notice Mediation becoming a popular form of dispute resolution among business-to-business e-commerce companies (Jennings, 2006, p. 118). It is simple, inexpensive and less time consuming and that’s why it would be the best choice of a small group faced with an issue such as our learning teams.
Reference
Jennings, (2006). Business: It’s Legal, Ethical, and Global Environment.
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