Acct 504 Week 1 Quiz
CGA-CANADA
MANAGEMENT INFORMATION SYSTEMS 2 EXAMINATION
June 2005
Marks
20
Time: 4 Hours
Question 1
Select the best answer for each of the following unrelated items. Answer each of these items in your examination booklet by giving the number of your choice. For example, if the best answer for item (a) is (1), write (a)(1) in your examination booklet. If more than one answer is given for an item, that item will not be marked. Incorrect answers will be marked as zero. Marks will not be awarded for explanations.
Note:
2 marks each
a.
Which of the following statements is true in describing how IS supports business transformation?
1) Reengineering is a benefit that organizations can derive from the implementation of enterprise-wide information …show more content…
One person handles internal accounts, including staff payroll. Three staff members handle collections from the clients and payments to the associates based on the submitted time sheets. The manager oversees the operations and reports to Heather.
The marketing department has 4 people. Their main responsibilities are recruiting new associates to be added to the pool and maintaining good relationships with the clients. They are also responsible for analyzing the trends in the industry and forecasting future needs of their clients so that Flexible Solutions is better prepared for the market.
The administration department is the largest department. It assigns associates to clients, completes worksheets, and conducts training workshops. The department is further divided into areas based on types of services provided: manufacturing for labour-intensive jobs, retail for in-store sales, office administration for clerical support, technology for IT-related jobs, skilled trade for certified trades, and domestic services for household and office cleaning. In addition, 3 staff members are responsible for interviewing potential associates and training registered associates in the …show more content…
All employees can access and update the database. For example, the interviewing and training member usually creates a record for each new person recruited and updates the additional training information, while the administrative staff will record the assignments of each individual.
In addition to the database, hard copies of applicants’ forms and resumes are stored in a massive file cabinet. Similarly, a hard copy of information pertaining to past, present, and possible clients is also kept.
Client information is saved in an Excel spreadsheet file. This file was first created many years ago as file-merging information kept by marketing, accounting, and administrative staff. As the client list has grown, the file has become extremely large with much duplicated, out-dated, and inaccurate information.
All employees have access to this file but no one is responsible for keeping it up-to-date and accurate.
Many employees cut and paste from the master file and create their own files containing up-to-date information about the companies that they deal with frequently. Heather realizes that something has to
MANAGEMENT INFORMATION SYSTEMS 2 EXAMINATION
June 2005
Marks
20
Time: 4 Hours
Question 1
Select the best answer for each of the following unrelated items. Answer each of these items in your examination booklet by giving the number of your choice. For example, if the best answer for item (a) is (1), write (a)(1) in your examination booklet. If more than one answer is given for an item, that item will not be marked. Incorrect answers will be marked as zero. Marks will not be awarded for explanations.
Note:
2 marks each
a.
Which of the following statements is true in describing how IS supports business transformation?
1) Reengineering is a benefit that organizations can derive from the implementation of enterprise-wide information …show more content…
One person handles internal accounts, including staff payroll. Three staff members handle collections from the clients and payments to the associates based on the submitted time sheets. The manager oversees the operations and reports to Heather.
The marketing department has 4 people. Their main responsibilities are recruiting new associates to be added to the pool and maintaining good relationships with the clients. They are also responsible for analyzing the trends in the industry and forecasting future needs of their clients so that Flexible Solutions is better prepared for the market.
The administration department is the largest department. It assigns associates to clients, completes worksheets, and conducts training workshops. The department is further divided into areas based on types of services provided: manufacturing for labour-intensive jobs, retail for in-store sales, office administration for clerical support, technology for IT-related jobs, skilled trade for certified trades, and domestic services for household and office cleaning. In addition, 3 staff members are responsible for interviewing potential associates and training registered associates in the …show more content…
All employees can access and update the database. For example, the interviewing and training member usually creates a record for each new person recruited and updates the additional training information, while the administrative staff will record the assignments of each individual.
In addition to the database, hard copies of applicants’ forms and resumes are stored in a massive file cabinet. Similarly, a hard copy of information pertaining to past, present, and possible clients is also kept.
Client information is saved in an Excel spreadsheet file. This file was first created many years ago as file-merging information kept by marketing, accounting, and administrative staff. As the client list has grown, the file has become extremely large with much duplicated, out-dated, and inaccurate information.
All employees have access to this file but no one is responsible for keeping it up-to-date and accurate.
Many employees cut and paste from the master file and create their own files containing up-to-date information about the companies that they deal with frequently. Heather realizes that something has to