2710 Final Preparation
BN2710 Final Preparation
Final Assessment: The final exam represents 35% of the final grade
Format
The exam will consist of short answer questions to be written in brief essay format. Students will have an option to pick which questions to answer. Sample questions were presented in class and are included on D2L. All questions will follow this format or will be similar to questions asked on the midterm.
Major Topics To Study (By Class)
Hammer 90 (Class 3)
Definition of business process and rules
Old ways of doing work
Drivers for change
Why business processes create value
Principles of re-engineering
Hammer & Stanton 99 (Class 5)
Challenges of implementing process and building a process enterprise
Process owners and new management style
Process infrastructure
Process transition strategy
Matrix organizations
Hall et. Al 93 (Class 6)
Dimensions of re-engineering: Breadth & Depth
Leadership role
Champy 2006 (Class 8)
Champy’s rules
Considering people throughout process re-engineering
Hammer 2007 (Class 10)
PEM Framework
Process enablers
Enterprise Capabilities
XML and Web Services (Class 11)
The value of XML and web services to enable process re-engineering
Miers 2006 (Class 14)
Business process management cycle
Business process centre of excellence
DeJong 2007 (Class 15)
Definition of and merging of Virtual and Real world.
Workflows and their components
BPMN (Class 16-20)
BPMN Notation as defined in class 17/18
Examples presented in class
Methods to improve process
Examples of process improvement – creating value for customers
Lower cost, better service, better products
Petri Nets (Class 21)
Understand the concept of PetriNets
Final Assessment: The final exam represents 35% of the final grade
Format
The exam will consist of short answer questions to be written in brief essay format. Students will have an option to pick which questions to answer. Sample questions were presented in class and are included on D2L. All questions will follow this format or will be similar to questions asked on the midterm.
Major Topics To Study (By Class)
Hammer 90 (Class 3)
Definition of business process and rules
Old ways of doing work
Drivers for change
Why business processes create value
Principles of re-engineering
Hammer & Stanton 99 (Class 5)
Challenges of implementing process and building a process enterprise
Process owners and new management style
Process infrastructure
Process transition strategy
Matrix organizations
Hall et. Al 93 (Class 6)
Dimensions of re-engineering: Breadth & Depth
Leadership role
Champy 2006 (Class 8)
Champy’s rules
Considering people throughout process re-engineering
Hammer 2007 (Class 10)
PEM Framework
Process enablers
Enterprise Capabilities
XML and Web Services (Class 11)
The value of XML and web services to enable process re-engineering
Miers 2006 (Class 14)
Business process management cycle
Business process centre of excellence
DeJong 2007 (Class 15)
Definition of and merging of Virtual and Real world.
Workflows and their components
BPMN (Class 16-20)
BPMN Notation as defined in class 17/18
Examples presented in class
Methods to improve process
Examples of process improvement – creating value for customers
Lower cost, better service, better products
Petri Nets (Class 21)
Understand the concept of PetriNets