01Student 1Efficiency means doing the 
01
Student: ___________________________________________________________________________
1.
Efficiency means doing the right things to create the most value for the company.
True False
2.
Effectiveness means doing the right things to create the most value for the company.
True False
3.
A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.
True False
4.
A worker can be efficient without being effective.
True False
5.
A process can be effective without being efficient.
True False
6.
Operations and supply chain management is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services.
True False
7.
The term "value" refers to the relationship between quality and the price paid by the consumer.
True False
8.
Attempting to balance the desire to efficiently use resources while providing a highly effective service may create conflict between the two goals.
True False
9.
Central to the concept of operations strategy are the notions of operations focus and trade-offs.
True False
10. Fashion retailers, in particular, need to have plenty of inventory on hand because demand is so unpredictable. True False
11. Today's leading retailers use operations and supply chain management techniques to match supply and demand as closely and quickly as possible.
True False
12. "Concept-to-cash" refers to the idea of generating revenue from licensing of patent rights or other intellectual property.
True False
13. OSCM is concerned with management of the trickiest parts of the system that produces a good or delivers a service.
True False
14. OSCM is a functional field of business with clear line management responsibilities.
True False
15. The supply network can be thought of as a pipeline through which cash, material and information flows. True False
16. Supply
Student: ___________________________________________________________________________
1.
Efficiency means doing the right things to create the most value for the company.
True False
2.
Effectiveness means doing the right things to create the most value for the company.
True False
3.
A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.
True False
4.
A worker can be efficient without being effective.
True False
5.
A process can be effective without being efficient.
True False
6.
Operations and supply chain management is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services.
True False
7.
The term "value" refers to the relationship between quality and the price paid by the consumer.
True False
8.
Attempting to balance the desire to efficiently use resources while providing a highly effective service may create conflict between the two goals.
True False
9.
Central to the concept of operations strategy are the notions of operations focus and trade-offs.
True False
10. Fashion retailers, in particular, need to have plenty of inventory on hand because demand is so unpredictable. True False
11. Today's leading retailers use operations and supply chain management techniques to match supply and demand as closely and quickly as possible.
True False
12. "Concept-to-cash" refers to the idea of generating revenue from licensing of patent rights or other intellectual property.
True False
13. OSCM is concerned with management of the trickiest parts of the system that produces a good or delivers a service.
True False
14. OSCM is a functional field of business with clear line management responsibilities.
True False
15. The supply network can be thought of as a pipeline through which cash, material and information flows. True False
16. Supply