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Pre-Assessment Reports: 1. Which of the following standards provides for data transfer rates up to 480 Mbps with a maximum cable length of 5 meters?......
*RS-232
*IEEE 1284
*EEE1394
*USB 2.0…(correct answer)

2. You are resonsible for managing the client workstation at your company. A user calls and explains that her monitor does not work. While troubleshooting the issue,you discover a bad video card in the system. You replace the card and connect the monitor cable to the card.
*Implement preventative measures
*Document the solution
*Explain what you did to fix the problem
*Test the solution…(correct answer) 3. The Srv1 has a shared printer attached named Printer1. You want to allow user Karen Marcoff to delete and reorder documents in the print queue. She should not have any unnecessary permissions. What should you do?
*Make Karen Marcoff a member of the Print Operators group
*Give Karen the Manage Print permission
*Give Karen the Print permission
*Give Karen the Manage Documents permission….(Correct Answer)

4. Which of the following functions are associated with an AMR riser card?(select 2)
*Network
*Modem…(correct answer)
*Video
*Audio….(correct answer) 5. The sidebar is a feature of which Windows version(s)?
*Windows XP, Windows Vista, and Windows7
*Windows Vista…(correct answer)
*Windows Vista and Windows 7
*Windows XP
6. Six months ago, you purchased a new laptop. Since then, you have noticed that the battery life has steadily going down. When it was new, a full charge lasted about 3 hours. Now you are lucky to get 2 hours before the battery charge level drops below 5%.
*CALIBRATE THE BATTERY (CORRECT ANSWER) *Buy a new battery *Clean the contacts on the battery *Replace the power meter chip .

7. A user called his organization’s Help Desk because he can’t access work-related resources on the Internet from his workstation. A Help Desk technician visited the user’s desk to fix the problem. The

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