Please use the Initial List of Case Management Functions located in the Appendix of your Rothman & Sager text on page 289 as well as chapter 2. Use the vignette below to provide Case Management services to this particular client. Please follow all of the steps in the Case Management functions to best serve your client. Please do not number each of the functions in question/answer form, but answer in essay format using APA standards. You will not earn credit unless each of the steps is clearly identified; you may use headings, italicized identification throughout the paragraph with each of the steps, etc. The final exam is due Week 5 Day 7. Please submit to the assignments section on your student website. Your paper should be at least 3-5 pages double spaced.
Jack is a single father of two children. He has recently lost his job which is creating difficulties taking care of his family. He is on the verge of having his electricity and water cut off to his house. He is also struggling to pay his mortgage. He is on his last $50 and still has to feed his family for the week. He has not had much luck on his own finding services to help him in this time of crisis. Recently, his two children have had difficulties in school acting out and not completing their school work. Jack is becoming frustrated and feels hopeless given his current situation. He comes to you looking for help. What do you do? Client Identification and Outreach
In order to help Jack return stability into his life and that of his children we need to follow a schematic model of intervention as discussed in Chapter 2 of our text. The first step in implementing the case management process is Client Identification and Outreach. According to Rothman (1998), “the flow of clients into the organization can come through referrals of various kinds (agencies, families, community organizations, clergy, police, schools, self-referral, etc.)”.Therefore the agency must make itself available to receive clientele as they approach the system. Jack has contacted our agency through self-referral. Now we must set up an interview to find out more about Jack and his family. This will be accomplished through an intake interview. Intake, Assessment and Setting Goals
An intake interview will take place during the first appointment in a formal setting such as the agency office where various administrative forms will be filed. Intake will include identifying Jack’s problem and situation. Also, it will be determined if there is an appropriate agency-client match. Eligibility will be examined and the financial situation appraised. The client will be given information about agency services, requirements, and limitations. At this time we hope to find out more details about Jack’s struggles and needs as well as some personal/family background information. Psychosocial Assessment
The next step would be assessing the level of the client’s social, psychological, and physical functioning. This is a rather involved step in the process because not only does the information come from the client but other sources such as family, previous agencies, work place etc. In Jack’s case he will be the main contributor to his background information. During the assessment process we find out that Jack was laid off because the company downsized to be able to compete in today’s tough market. Jack was a computer analyst. The financial burden has become unbearable and added stress to Jack’s family life. Recently he vented out his frustration on his two children, and now regrets it. With bills piling up, grocery dwindling away, and his children’s poor academic performance jack finds himself in despair and in need of outside assistance. At this time it’s been determined that Jack has suffered an emotional breakdown because of high stress and on the verge of developing mild depression. His psychological needs should be addressed simultaneously while helping Jack get back on his feet and...
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