updated 9 Sept , 2012
The University of British Columbia
Sauder School of Business
COMM 399: Logistics and Operations Management
Fall 2012, Classroom: Tuesdays and Thursdays, Henry Angus 347 Sections 105 (9:30-11:00), Section 106 (11:00-12:30)
Prof. Tae H. Oum, UPS Foundation Chair Professor
HA463 email@example.com. (604) 822-8320
Tuesdays & Thursdays 2:30-3:30pm or by appointment
WebCT Vista (login at www.vista.ubc.ca or my.ubc.ca)
Dr. Sam Choo: firstname.lastname@example.org
Comm 290 (Introduction to Quantitative Decision Making)
Comm 291 (Application of Statistics in Business)
An organization’s ultimate success depends on how efficiently and effectively it executes its strategic goals. This requires a detailed understanding of the processes used to produce and deliver goods and/or services to customers. This course will provide students with the managerial tools needed to understand and articulate the impact of an organization’s business processes, and the ability to analyze and continuously improve these business processes. The skills that students will develop in this course are relevant for all business students. (In this section, we will cover a considerable amount of supply chain and logistics topics.)
• Supply Chain Management
• Process Analysis
• Project Management
• Facility Location Analysis
• Inventory Management
• Lean and JIT production
• Queuing Systems
• Quality Management
• Class notes and other materials posted on the web or handed out in class. • Course Package: Readings listed in Course Package
Textbook: You are not required to buy a textbook because my teaching notes will be drawn from multiple sources. But if you wish to buy a book on LOM, I recommend one of the following books:
COMM399‐ Sec 105 & 106
updated 9 Sept , 2012
G. Cachon and C. Terwiesch, Matching Supply with Demand: Introduction to Operations Management, 2nd Edition, McGraw-Hill.
(If you buy this book or do not buy any book, then you should buy Course Pack (A) – longer version)
Very useful Reference Book:
Jacobs, F. Robert, Chase, Richard B, and Aquilano, Nicholas J. Operations and Supply Management, 12th Edition, McGraw-Hill Irwin Publisher (11th Edition by Chase, Jacobs and Aquilano is also quite similar). This book was used as the recommended textbook in the past. It is a good book to read and keep in your bookshelf.
As of 9 Sept, 2012, 160 copies of 12th Edition of this book is available from www.amazon.com) for very cheap prices.
(If you buy this book, then you should buy Course Pack (B) – shorter and cheaper version – because this book has many cases we will be using in the class).
Getting to Know You:
(a) Student Info Sheet: Please fill in the information in the Student Info Sheet attached at the end of this Course Syllabus, and hand in to the instructor in class by 6th September. (b) Name Tent: To help the instructor recognize your name, please bring a “name tent” (i.e., 8.5 × 11 sheet folded in half length-wise with your ﬁrst and last names clearly written with a dark marker) and place it on your desk during each class. Grading: Your numerical grade will be determined by the following scheme: Assignments (Team up to 3)
Group project (Team up to 6)
Midterm Exam – in class (18 Oct)
Final Exam (date to be determined by univ) 40%
Participation/Contribution to learning env. 10%
(We will collect class attendance/participation in class in a variety of formal and informal ways; and reflect in the participation/contribution mark; everything that helps enhance learning environment in class will count toward this mark)
Group Project (Team of five or six students):
The objective of the term project is to apply the...