Question 1 Identify three key characteristics of the marketing concept. ‘Marketing concept is a philosophy that an organisation should try to provide products and services that satisfy customer’s needs through a coordinated set of activities that also allows the organisation to achieve its goals’ (Dibb‚ 2012:18). According to marketing concept customers should be at the centre of all the organisations activities. Therefore all departments of organisation are responsible for customer satisfaction
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Principles of Marketing TARGET MARKETING: Market Segmentation‚ Targeting and Positioning Introduction 1. To succeed in today’s competitive marketplace‚ companies must be customer-centered‚ wining customers from competitors and keeping them by delivering greater value. a. Sound marketing requires a careful‚ deliberate analysis of consumers. b. Since companies cannot satisfy all consumers in a given market‚ they must divide up the total market (market segmentation)‚ choose the best
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marketing pillars - segmentation‚ targeting‚ positioning and differentiation While there may be theoretically ’ideal ’ market segments‚ in reality every organization engaged in a market will develop different ways of imagining market segments‚ and create product differentiation strategies to exploit these segments. The market segmentation and corresponding product differentiation strategy can give a firm a temporary commercial advantage. Criteria for Segmenting An ideal market segment meets
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and add value to a brand. Building a strong brand takes time commitment and hard work. The identity of the brand‚ from the perspective of the consumers‚ is the foundation of a good brand-building program. Effective brand management that encompasses brand personality is of major importance in reaching the company goals of satisfaction‚ loyalty and profitability. Building a powerful brand requires determining the substantial characteristics of the offerings that carry the brand name and the psychological
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. POSITIONING Suppose we are asked‚ ‘who makes the best instant coffee?’ Next ‚ we are asked‚ “who makes the next best?’ there can be a number of brands which are next best‚ but only one brand that is the best. In a number of product categories like TVs‚ cars‚ personal computers‚ paints‚ razorblades‚ soaps and so on‚ we have our favourite brands or marketer. The top slot achieved by the brand in our mind is called its Positioning. It entered our mind on account of communication through advertising
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STP model is the heart of strategic marketing where S stands for segmenting‚ T stands for targeting and P stands for positioning (Qiang & Xiumin‚ 2013‚ p. 221). Market segmentation is the process of grouping customers in the markets with similar needs and traits into smaller‚ homogenous groups (Armstrong & Kotler‚ 2000; Boone & Kurtz‚ 1999; Brooksbank‚ 1994; Dibb et al.‚ 2006; Ennew‚ 1993; Jobber‚ 2007; Lamb et al.‚ 2004 cited in Fang‚ 2012‚ p. 141). This enables firms to serve customers in the
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pattern of segmentation selected is homogenous segmentation based on the belief that all consumers of Marlboro have similar preferences on the dimensions of both taste as well as quality. The bases on which this segmentation has been done are as follows: Age and Life-Cycle Stage: Marlboro targets to adults who have already taken the decision to smoke.. As its secondary target market it aims at the 30+ segments. According to Malboro it is the global brand in the world.
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Market segmentation‚ targeting and positioning Introduction You must have ever wondered why marketers only target certain markets and how these markets are identified. Think about universities: how do they identify which students to touch with about degrees schemes? What criteria or base (variables) do they use? Do they base it on where you live‚ your age‚ or your previous schooling scores? Do they market to postgraduate and undergraduate groups differently‚ what about international and domestic
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segmentation‚ targeting and positioning Market segmentation Why does segmentation required? Steps in segmentation process Stages of Identifying Market Segments Market Segmentation of Consumer Market ‚ Business Market and international marketing Target market Targeting strategies Evaluating segmentation for targeting Evaluating Market Segments Process of choosing target market Factors to be considered while target market selection Decision involved in in targeting Targeting strategy decisions
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