Some of the areas that we strongly feel is crucial to enhance customer service is proper training. It will not only add value to the company and individuals but it can strongly inspire and eventually leads to greater success. Some of the advantages include‚ customer satisfaction‚ business efficiencies‚ employee improvement and public recommendations. Good customer service will promote loyal customers. This is where good training leads to customer advocacy that in return plays a huge role. Loyalty
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Answer for Question 1 Based on the case study‚ the proper strategy which able to overcome the current problems from OnTarget company is using centralized authority. According to Robert Monczka‚ the centralized authority exists when the decision-making process is the responsibility of a single person. The single person will be duty bound by the top management of the company and will be accountable for proper performance of any purchasing activities. (Monczka‚ 2005) Centralized authority able to
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Relationships between sisters appear repeatedly in the book‚ in the characters of Anna and Kate‚ Sara and Zanne‚ and Julia and Izzy. In each case‚ the sisters share an intense bond. Often they rely on each other for support‚ evident when Zanne visits to take care of Anna and Jesse‚ or in Julia allowing Izzy to move in with her. Both girls recognize this fact. Kate‚ though she often behaves as any big sister would‚ also shows immense gratitude to Anna. But Anna’s blood literally flows through Kate’s
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Huck and Jim’s relationship is present throughout the novel. It is first seen when Jim risks being seen as a runaway slave when he goes to Jackson Island searching for Huck. This tells us that Jim cares about Huck and is risking his own life for him. Huck promises to help Jim escape the south and become a free man. Even though Huck is raised with racist views on the black part of society he is still willing to help Jim head towards freedom. Their relationship is based on friendship‚ but as time passes
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Imploding the Miranda Complex in Julia Alvarez’s How the Garcia Girls Lost Their Accents Jennifer Bess The article of Jennifer Bess who is an assistant professor of Peace Studies at Coucher College in Baltimore‚ Maryland‚ starts with a quotation from Alice Walker’ s book The Way Forward Is with a Broken Heart: A diary like this‚ with so many blank pages‚ seems to reflect a life permeated with gaps‚ an existence full of holes. But perhaps that is what happens when one’s experience
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Assessment on the Carbon Tax. | The Carbon Tax - Economics The carbon tax will reduce emissions and have a positive effect on pollution minimisation. Nearly every news day we hear about the carbon tax. Many support it and many oppose it. Julia Gillard says it will cut emission whilst others just think it will drive up prices. The analysis undertaken by simulating the impact of a carbon tax of $23 a tonne reveals some interesting outcomes. For example‚ in the short run‚ Australia’s real GDP
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BEHAVIORS‚ AND RELATIONSHIPS CHAPTER OUTLINE The Trait Approach Behavior Approaches Individualized Leadership In the Lead Jeff Immelt‚ General Electric Stephen McDonnell‚ Applegate Farms Colonel Joe D. Dowdy and Major General James Mattis‚ United States Marine Corps TruServe and North Jackson Elementary School University Public Schools Leader’s Self-Insight Rate Your Self-Confidence What’s Your Leadership Orientation? Your “LMX” Relationship Leader’s Bookshelf
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1933 and ending in 1945‚ put three teenagers and five adults into hiding in the Annex for two years. Being in close proximity put stress on the relationships between the adults and children. Anne Franks relationship between her mother and father were very different. Whereas Anne’s relationship with her mother is quite difficult. While Anne’s relationship with her father is very good‚ her father and her are very close and he is the only one who can get through to Anne. Both Anne Franks
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Husband-Doctor: A Stifling Relationship In Gilman’s "the Yellow Wallpaper" At the beginning of "The Yellow Wallpaper"‚ the protagonist‚ Jane‚ has just given birth to a baby boy. Although for most mothers a newborn infant is a joyous time‚ for others‚ like Jane‚ it becomes a trying emotional period that is now popularly understood to be the common disorder‚ postpartum depression. For example‚ Jane describes herself as feeling a "lack of strength" (Colm‚ 3) and as becoming "dreadfully fretful and
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Two explanations on the maintenance of relationships One of the main theories for the maintenance of romantic relationships was created by Thibaut and Kelly in 1959‚ called the Social exchange theory. It views all relationship behaviour as a series of exchanges based on rewards‚ costs and profit. Each person attempts gain the most out of the relationship and lose the least. The exchange element occurs when individuals receive rewards and thus feel obliged to reciprocate‚ such as a person being hugged
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