Harley Davidson Case Study MBA Program In Partial Fulfillment of the Course Requirements for MBA 5302 Submitted by July 24‚ 2013 Introduction Harley Davidson‚ established in 1903‚ is the largest manufacturer of motorcycles in the United States. While Harley Davidson dominates the moto market in the United States‚ it is very small compared to the international market which is infiltrated with large Japanese firms such as Kawasaki‚ Honda and Yamaha who produce various categories
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Harley-Davidson Case Study Based on this case and other information about Harley at www.harley-davidson.com and other sources‚ what do you think are its major strengths and weaknesses? Strengths Harley is American made. Being an American‚ having a local dealer‚ local repair shop‚ and local customer service is everything to a buyer. It also happens to be the only heavyweight motorcycle to be completely made in America‚ which gives the buyer a sense of security and confidence
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1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship
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The company Harley Davidson was discovered by William S. Harley and Arthur Davidson when they designed their first motorcycle in 1903. The first dealership opened in Chicago in 1904. The mission of Harley Davidson is “We ride with our customers and apply this deep connection in every market we serve to create superior value for all of our stakeholders.” Some of the components of an effective mission statement are incorporated within the mission statement. These components include the customer aspect
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Company Overview Harley-Davidson Motor Company (HDMC) is one of the world leaders in the production‚ marketing and servicing of motorcycles in the US and throughout the world. The company manufactures a range of motorcycles and has established a network of dealerships in the US and overseas‚ and has a series of merchandising and selling strategies‚ including a growing financing business. The company is headquartered in Milwaukee‚ Wisconsin. In terms of distribution of revenue‚ Harley-Davidson’s worldwide
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1. Historically‚ how did Harley-Davidson manage to dominate the U.S. market? How did it do so and what were its sources of competitive advantage? And starting in the 70s Harley got into trouble‚ what changed? Internally? Externally? Harley-Davidson is synonymous with the American Motorcycle culture and did not get there by accident. Since its conception as a company in 1903 the company has been known for their classic American style heavy bikes‚ their industry changing innovations and the superior
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1. Explain how Talon helps Harley-Davidson employees improve their decision making capabilities. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory‚ vehicle registration‚ warranties‚ and point-of-sale transactions for all of Harley-Davidson’s dealerships. The system helps improve decision-making capabilities by offering an enterprise wide view of operations‚ sales‚ and expenses. The system automatically generates part orders‚ taking much of the guesswork out
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HARLEY DAVIDSON: Preparing for the Next Century Executive Summary: Harley Davidson (HD) was established in 1903 by Harley‚ Arthur and Walter Davidson‚ and till date has proven to be an undisputed leader in the US heavyweight motorbike industry. The case discusses its strategies of sustaining a large market share as the motorbike Enterprise enters the 21st Century. During the first three decades‚ HD prioritized quality of its product by employing research and development (R&D). The Company
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Form CASE 35 Harley-Davidson Inc. 2008: THRIVING THROUGH A RECESSION Decision Date: Finish 2008 FY Sale: Finish 2009 FY Net Income: Finish Introduction Finish Current Situation 1. Current Performance European market share has continued to grow. Finish needs % Harley-Davidson controls nearly half of the market share for heavyweight motorcycles. 2007‚ Harley-Davidsons net profits and new sales were down. Motorcycle shipments declined from 2006 to 2007. Harley-Davidson is currently
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Opportunities…………………………………………………..4 d) Threats……..……………………………………………………..4 3. Analysis of Harley Davidson Case Study……………………………..5 4. Recommendations…………………………………………………………….6 5. References…………………………………………………………………………8 1. Executive Summary Harley Davidson is an American motorcycle company founded in 1903 by William S. Harley and Arthur Davidson. In the following 108 years of business‚ the Harley Davidson business has endured the peaks and troughs of economies to be recognised
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