The Art of Small Group Communication: Midterm Review
Topics: Hearing, Active listening, Nonverbal communication, Culture, Sign language, Communication / Pages: 8 (1867 words) / Published: Dec 3rd, 2013

COMM 2030 Fall 2013 Midterm Review
Chapter 1:
Be able to answer the following questions:

What are the four elements of a problem-solving group, and what does each element entail?
1. 3 or more people up to about 15
2. Sharing a common task
3. Interacting face to face (or at least in real time)
4. Influencing one another

What are the four characteristics of a system, and what does each characteristic entail?
1. Interdependence: each part relies on one another
*Synergy: sum of the parts is greater than the whole
2. Mutual influence: implies cause and effect are interchangeable.
3. Adaptation: an individual will change or the group as a whole will adapt to situations presented such as behaviors differences, culture differences, situational differences, skill differences, etc.
4. Equifinality: there are multiple ways to accomplish the same goal, not just one right way. One person can go one way; one person can go another and meet at the same end.

What does systems thinking entail?
The idea that all the parts of a group or organization are ultimately connected to one another and hat low leverage change can shift large structures within an organization.

What are the three basic needs that Schutz suggests motivate individuals to become members of a group, and what does each need entail? Inclusion: feel accepted into the group Control: feel some influence on the outcome Affection: feel needed and appreciated in the group

What are the four phases of Fisher’s model of group development, and what does each phase entail?
1. Orientation: getting to know one another, primary tension stage
2. Conflict: differences of opinion come up, secondary tension stage
3. Emergence: Focus on shared understandings, come to some agreements, establish yourself as a group
4. Reinforcement: make your decisions and implement them

What are the three activity tracks that the multiple sequence model of group development theorizes,

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