The Art of Small Group Communication: Midterm Review
Be able to answer the following questions:
What are the four elements of a problem-solving group, and what does each element entail?
1. 3 or more people up to about 15
2. Sharing a common task
3. Interacting face to face (or at least in real time)
4. Influencing one another
What are the four characteristics of a system, and what does each characteristic entail?
1. Interdependence: each part relies on one another
*Synergy: sum of the parts is greater than the whole
2. Mutual influence: implies cause and effect are interchangeable.
3. Adaptation: an individual will change or the group as a whole will adapt to situations presented such as behaviors differences, culture differences, situational differences, skill differences, etc.
4. Equifinality: there are multiple ways to accomplish the same goal, not just one right way. One person can go one way; one person can go another and meet at the same end.
What does systems thinking entail?
The idea that all the parts of a group or organization are ultimately connected to one another and hat low leverage change can shift large structures within an organization.
What are the three basic needs that Schutz suggests motivate individuals to become members of a group, and what does each need entail? Inclusion: feel accepted into the group Control: feel some influence on the outcome Affection: feel needed and appreciated in the group
What are the four phases of Fisher’s model of group development, and what does each phase entail?
1. Orientation: getting to know one another, primary tension stage
2. Conflict: differences of opinion come up, secondary tension stage
3. Emergence: Focus on shared understandings, come to some agreements, establish yourself as a group
4. Reinforcement: make your decisions and implement them
What are the three activity tracks that the multiple sequence model of group development theorizes,