|Conflict is a fact of life. Human beings are multifaceted characters and "not" everyone is going to get along all the time. In many | |instances, conflict in the workplace causes havoc. At the very least, it can lead to uncomfortable tension among staff. At worst, the | |results can be deadly. You need to deal with conflict in a way that makes sense for your situation; in general, however, the collaborative | |effort is the way to go because it involves people working together for the common good. Workplace conflict is a conflict that can be caused| |by many factors including the long hours many people spend at their workplace, the hierarchical structure of the organization, and the | |difficulties like financial problems that may be involved in switching to a different workplace. Workplaces share a lot in common with | |schools, in which workers tend to be a lot less independent like kids are in high school and below. Let’s start by identifying where | |conflicts happen. Think about the kinds of conflicts that happen around your workplace. Disagreements over turf (who should do what), | |disagreements over policy (how things should be done), conflicts of personality and style. There are a lot of ways that employees try to use| |to deal with conflict in the workplace like avoid the conflict, deny the conflict; wait until it goes away, change the subject, react | |emotionally; become aggressive, abusive, hysterical, or frightening, find someone to blame, make excuses, delegate the situation to someone | |else. All of these are not productive; they are actually destructive, so learning how to manage conflict in the workplace is vitally | |important. | |Communication is both the cause of and the remedy for conflict. Understanding how to effectively communicate, and how to satisfactorily...
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