August 12, 2011
Charles P. Matson
Work Culture Preferences
After completing the Work Culture Preferences my results reflected that I am high powered, supportive, and well resourced. The results indicate that I enjoy high paying demanding jobs with rapid career advancement as well as chances to learn new skills and try different jobs. I agree with this assessment because it aligns almost exactly with the work culture in my current organization. I also ranked in the supportive category appropriately because I do prefer a stable work environment with clearly defined goals and expectations where there is recognition of success and considerate management. Lastly, my lowest ranking was in the well resource column which correctly suggests that I appreciate a safe well designed work environment with all of the necessary resources.
The channels of communication I use in my current organization are mostly face-to-face with employees and e-mail and phone with customers. I communicate with both my peers and customers in a supportive manner using mostly empathy, equality, and provisionalism. When I do communicate with my peers I communicate with them as though we are equals. We all treat each other with mutual respect and a sense of value regardless of our positions or status. This provides for a healthy work culture that allows for satisfied employees and permits us to interact effectively. When communicating with customers my communication method changes to empathy and provisionalism. When I empathize with my customers I understand their problem and put myself in their place.
The area I need most improvement on is developing a more supportive style of communication that requires the ability to be assertive. Although I can be assertive, improvement in this area would help me in preventing conflicts and building trust. “Your ability to be assertive is a key element in developing a supportive