Case Study 4.2 page 127
I. Executive Summary
Kathy routinely required her staff to work long arduous hours, with little time off or breaks. Kathy did not consult the workers on key questions therefore excluding them and not giving them ownership of the project they were working on. Kathy took full ownership of the project and used her workers as instruments and treated them as such instead of being empathetic to their needs and allowing them to be involved in the key parts of the project as owners because they were doing the majority of the work. To remedy this Kathy needs to develop a sense of team work and become a member of the team and work alongside her employees instead of as manager. This will create a sense of belonging and ownership among the workers and also build loyalty and make them all stakeholders in the …show more content…
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