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Unit Hsc 025

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Unit Hsc 025
Unit HSC 025 The role of the social care worker

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Criteria Ref | Outcome 1Understand working relationships in health and social care. | 1 | The learner can:Explain how a working relationship is different from a personal relationship. | Any relationship is a two-way process, where two people connect and communicate with each other. A personal relationship might be one that you have with your family or friends, and is often formed mutually by choice for example a friendship. A working relationship is one that you have with people who you work with, for example your work colleagues or people you care for professionally, and these relationships are formed within the confines of your working role. | 2
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| As a health and social care worker you will form relationships with each customer. These are professional caring relationships, and your role in the relationship is to provide support for the customer, to make them feel comfortable and to enable them to do things and make decisions for themselves. You will also form relationships with your work colleagues, where you must often learn to work together, by communicating effectively, sharing responsibility fairly and showing respect for the other person. | Criteria Ref | Out come 2Be able to work in ways that are agreed with by the employer | 1 | The learner can:Describe why it is important to adhere to the agreed scope of the job role.

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