Tools in Communication in Organization

Topics: Communication, Graphic communication, Organizational communication Pages: 5 (1464 words) Published: June 5, 2013
Tools of communication in organization
Introduction
Organizations are made up of people and each person receives information and processes them in different ways, and it is important that in every organization we have different tools to communicate with each other, and we have to make it sure that every message is understood by everyone to have a better implementation. Communication is one of the key to an organization's success. So it is important to know how to have effective communication with employees. Small or big organization that uses this tool may realize greater productivity and profit as a result. There are several tools in communicating throughout an organization but each tool that we will use must have better understanding and studies on which of these tools will be more effective within the group, and every tool must comply with the satisfaction of everyone from top to bottom members. To achieve positive results, people need to communicate effectively and properly to each other. Effective communication in organizations requires recognition that communication is critical and a commitment to ensuring that everybody in the organization from the top down has the skills, tools and resources to communicate effectively. In this article we will tackle some of the tools on communication in an organization, for us to have better insight on each tool.

Tools of communication in organization
According to studies communication is an academic field that deals with processes of human communication, commonly defined as the sharing of symbols to create meaning. The discipline encompasses a range of topics, from face-to-face conversation to mass media outlets such as television broadcasting. Communication studies also examine how messages are interpreted Some publications pointed out the widening of scope and recognizing the importance of communication in the organization. And uses the term “Organizational Communication.” Nobel Laureate Herbert A. Simon wrote in 1947 about “organization communication system”, in which it states there that communication is “absolutely essential to organization”. During the 1950’s organizational communication focuses on improving organizational life and output and on the 1980’s they focuses on constitutive role or communication in organizing more than business-oriented approach, but some problems occurs but Herbert A. Simon introduces the concept of bounded rationality, which challenges these assumptions about the perfect rationality of communication participants in which the people making decisions in an organization seldom had complete information instead they pick the first acceptable option. In 1990’s Peter Senge developed new theories on organizational communication, these are learning organization and system thinking and somehow it stay until now. Nowadays many people developed some styles of communication and these styles became their tools of communication in an organization. One of these tools is Feedback agents this improves employee satisfaction and makes the upper management aware about the issues and needs of the organization. They also use survey which helps the management to improve the productivity and they will also be aware of the needs not only with the resources but also with the needs of their manpower. With survey they will also be getting some concerns with different departments and giving some suggestion from specific matters. Having an open door policy where in members are welcome to give their opinion with the help of feedback and this also improve their effective communication skills. Another way of communicating in through team activities, wherein group got to interact with this way they will be more at ease with one another and this can help them improve their interpersonal and business communication from a hands on experience from people in the organization. This activity will also help they improve their leadership skills as well as their listening and oral...

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* Gergen, Kenneth and Tojo Joseph. 1996. "Psychological Science in a Postmodern Context." American Psychologist. October 2001. Vol. 56. Issue 10. p803-813
* Redding, W. Charles. 1985. "Stumbling Toward Identity: The Emergence of Organizational Communication as a Field of Study" in McPhee and Tompkins, Organizational Communication: Traditional Themes and New Directions. Thousand Oaks, CA: Sage.
* May, Steve and Mumby, Dennis K. 2005. "Engaging Organizational Communication Theory and Research." Thousand Oaks, CA: Sage.
* Cheney, G., Christensen, L.T., Zorn, T.E., and Ganesh, S. 2004. Organizational Communication in an Age of Globalization: Issues, Reflections, Practices." Long Grove, IL: Waveland Pre
* Xavier University: Importance of Feedback
* Free Management Library: Basics in Internal Organizational Communications
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