Communication Opinion Paper
HCS – 320
April 3, 2013
The process of effective communication consists of four basic elements and they are the sender, the message, the receiver, and the feedback (du Pre, 2005). Each one of these component plays a vital role in the communication process and are essential in communicating a clear and concise understanding from the messenger and to the receiver that takes the original message. Effective communication incorporates the basic elements of communication; because it’s important that the sender receives a clear and concise communication from the messenger in order for the communication process to be effectively communicated in the message and passed onto the receiver. Once the receiver has a clear understanding of the message he or she can then properly address the situation or issue and this in turn will produce a positive feedback for the consumer’s health care issue or concerns. The basic element of effective communication differs from the basic rules of health care communication, because health care communication can play a crucial role in a patient’s health care decisions and how the information is conveyed through each component approaching the feedback. In the health care communication process all crucial components need to be identified within that message and the specific nature or urgency should also be communicated in the message. The receiver has to understand the nature of concern so they can be able to decode a positive feedback in the health care communication process. Before relaying the message to the receiver, the messenger needs to use thoughtful communication in the process whether it’s verbal or non-verbal communication in relaying the proper message between the consumer and the provider. In the healthcare communication process the leadership role is initiated by using an appropriate style in that message and this should be followed through each channel of...
References: du Pre, A., Communicating about health: Current issues and perspectives (2nd Ed.). Boston, MA: McGraw Hill (2005).
P.F.M. Verhaak, J.M. Bensing, A.M. van Dulmen, Communication in health care, Patient Education and Counseling, Vol. 34, (1998).
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