Staff Training & Development
The Introduction
Rainco is one of the pioneers of Umbrella and Mosquito Net Industry in Sri Lanka. Our goal is to create value through leadership in every market we operate as well as be loyal to our customers. We create value through sharing knowledge, innovation and best practice. We conduct our business based on enduring relationship, trust and perseverance.
The strength of Rainco is its’ staff who should be highly skilled, motivated and disciplined. The employer and employee relationship is extremely cordial. The Rainco family should be healthy and gaining in strength day by day. Our family consists of 400 production employees in various capacities and categories and 50 sales personnel who should contribute and actively involved in establishing and achieving organizational goals.
The Situation
With the huge drop in profits for the financial year 2009/2010 the Top management appointed a team to assess the situation and to identify the issues related to it. With an overall evaluation the following points were observed by the team.
High employee absenteeism and turnover
Customer complaints not evaluated and no action has been taken to correct the complaints by management of production
High production defects pointed out by quality department was not considered and as a result of that huge waste of raw materials
Sales team not meets up the targets set by the managements
Staff Training & Development
Every organization needs to have well-trained and experienced people to perform the activities that have to be done. If current or potential job occupants can meet this requirement, training is not important. With the present scenario it’s not the case. It is necessary to raise the skill levels and increase the versatility and adaptability of employees. By considering the issues raised by the Team the importance of employee training and development is essential. In a rapidly changing society, employee training is not only an activity that
Rainco is one of the pioneers of Umbrella and Mosquito Net Industry in Sri Lanka. Our goal is to create value through leadership in every market we operate as well as be loyal to our customers. We create value through sharing knowledge, innovation and best practice. We conduct our business based on enduring relationship, trust and perseverance.
The strength of Rainco is its’ staff who should be highly skilled, motivated and disciplined. The employer and employee relationship is extremely cordial. The Rainco family should be healthy and gaining in strength day by day. Our family consists of 400 production employees in various capacities and categories and 50 sales personnel who should contribute and actively involved in establishing and achieving organizational goals.
The Situation
With the huge drop in profits for the financial year 2009/2010 the Top management appointed a team to assess the situation and to identify the issues related to it. With an overall evaluation the following points were observed by the team.
High employee absenteeism and turnover
Customer complaints not evaluated and no action has been taken to correct the complaints by management of production
High production defects pointed out by quality department was not considered and as a result of that huge waste of raw materials
Sales team not meets up the targets set by the managements
Staff Training & Development
Every organization needs to have well-trained and experienced people to perform the activities that have to be done. If current or potential job occupants can meet this requirement, training is not important. With the present scenario it’s not the case. It is necessary to raise the skill levels and increase the versatility and adaptability of employees. By considering the issues raised by the Team the importance of employee training and development is essential. In a rapidly changing society, employee training is not only an activity that