Preview

Six Basic Steps to Decision Making

Good Essays
Open Document
Open Document
932 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Six Basic Steps to Decision Making
+

Six Basic Steps to Decision Making
Grantham University

Abstract
Organizational decision making is an everyday process that most employees are involved in through their workday. No matter the significance of the decision being made, it will have either a positive or negative impact on the customer and or the organization. In this paper, I will analyze and interpret the six basic steps to organizational decision making and its importance.

SIX BASIC STEPS TO DECISION MAKING
Organizational decision making is the basic function of top level executives for most organizations. Although most executives have a specific area in which their decisions directly affect, those decision will affect the organization as a whole in some capacity. Most organizations meet annually to project or forecast next year’s goals, this is where section, area, and or department managers as well as executives meet in the decision making process. Usually, this decision making process will identify what has worked and not worked based on prior or current year service or sales records or data of the organization. From that data, managers and executives, will put into play the six steps in the decision making process to identify next year’s courses of actions to meet the organizational goals.
The first step in the decision making process is to identify the problem. Although in this process the first step is labeled as identifying the problem, there is also a potential that it could be identifying an opportunity as well. When considering this process, step one is the most important step, as correctly identifying the opportunity or problem can have significant rewards to the organizations. Likewise inaccurately identifying the problem can provide dire consequences. This step is the foundation in creating courses of actions or plan development, good communication in identifying the problem or opportunity step will provide a



References: Brink, B. Communication and Decision Making [PowerPoint Slides]. Retrieved from Grantham University Organizational Behavior GLIFE Week 4 Video Lecture 3 page at: https://angel.grantham.edu/section/default.asp?id=BA42020140505137 Brink, B. Communication and Decision Making [Lecture]. Retrieved from Grantham University Organizational Behavior GLIFE Week 4 Lecture 1 page at: https://angel.grantham.edu/section/default.asp?id=BA42020140505137 Brink, B. Internal and External Communication [Lecture]. Retrieved from Grantham University Organizational Behavior GLIFE Week 4 Lecture 2 page at: https://angel.grantham.edu/section/default.asp?id=BA42020140505137 Houghton, Mifflin, & Harcourt (2013). Principles of Management: The Decision-Making Process. Retrieved from http://www.cliffsnotes.com/more-subjects/principles-of-management/decision-making-and-problem-solving/the-decisionmaking-process Martin, G. (2014) The Phrase Finder: A bigger bang for your buck. Retrieved from: http://www.phrases.org.uk/meanings/bigger-bang-for-your-buck.html Martin, G. (2014) The Phrase Finder: Two heads are better than one. Retrieved from: http://www.phrases.org.uk/meanings/two-heads-are-better-than-one.html

You May Also Find These Documents Helpful

  • Better Essays

    Res/341 Data Collection

    • 1381 Words
    • 6 Pages

    References: Mary L. Tucker; Karen Sterkel Powell; G. Dale Meyer. . The Journal of Business Communication, Oct 1, 1995, Vol. 32, Issue 4, p383. Retrieved March 4, 2011 from University of Phoenix, University Library, Gale Power Search…

    • 1381 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Richmond, V. P. & McCroskey, J. C. (2009) Organizational Communication for Survival: Making Work, Work, (4th Ed.). Boston, MA: Allyn & Bacon/Pearson Education, Inc.…

    • 1762 Words
    • 8 Pages
    Better Essays
  • Satisfactory Essays

    Kreps, G., L., (2011). Communications in Organizations. San Diego: Bridgepoint Education, Inc. Retrieved from https://content.ashford.edu/books/AUCOM425.11.1/sections/sec1.5…

    • 269 Words
    • 1 Page
    Satisfactory Essays
  • Better Essays

    Communication is important in every aspect of our lives. This is also true for the communication used in our professional lives. When at work we “depend on cooperation with others to accomplish our goals, and communication is the critical human process we use to promote such cooperation.” (Kreps, 2011; sec. 1.1) Understanding communication is the best way to make sure it is being used effectively correctly. When communication is effective then organizational components will run smoother and efficiently. Smoother and effective communication means that an organization has a greater chance of following its mission and achieving its…

    • 2348 Words
    • 10 Pages
    Better Essays
  • Good Essays

    Mgt/230 Week 1 Assignment

    • 826 Words
    • 4 Pages

    People should make decisions every day, some of those decisions are easy to make, while others are quite difficult to implement. An appropriately combined and organized decision-making process will help to control this issue and bring a positive outcome for those involved. The decision-making process may become challenging for people due to “the lack of structure and entail risk, uncertainly and conflict” (Bateman and Snell, 2012, p. 86). That is why people trying to make important personal or professional decisions should have an appropriate model to follow in order to avoid these challenges. Bateman and Snell identified six steps or stages of decision-making process which may be attached to any problem or decision. First, it is necessary to identify and analyze the problem.…

    • 826 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Decision making is a necessity in the business world, whether you are a production worker or a CEO of a Fortune 500 company. The process in which you handle making the decision from start to end, will determine the success rate of each choice. If you perform the process in the six stages of “identify and diagnose the problem, generate alternative solutions, evaluate alternitves, make the choice, implement the decision, and evaluate the decision” (Bateman & Snell, 2011)., you will great improve the value of your decision making, therefore setting yourself and company up for success.…

    • 663 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Shockley-Zalabak, P. . (2009). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values (7th ed.). Boston, MA: Pearson.…

    • 568 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Organizational Decision Making: “Organizational Decision Making is the process of responding to a problem by searching for and selecting a solution or course of action that will create value for organizational stakeholders… All organizations have to develop the capacity to make both programmed and…

    • 1151 Words
    • 5 Pages
    Good Essays
  • Good Essays

    References: Eisenberg, Eric. M., Goodall Jr., H.L., & Trethewey, A. (2010). Organizational Communication: Balancing Creativity and Constraint, 6th Edition; Boston: Bedford/St. Martin 's…

    • 656 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Shockley-Zalabak. Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values, 7th Edition. Pearson Learning Solutions 9.10.3.1…

    • 1490 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    Baack, D. (2012). Management communication. San Diego, CA: Bridgepoint Education, Inc. . Retrieved from https://content.ashford.edu/books/AUBUS600.12.1/sections/sec2.1…

    • 2493 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Decision making is crucial to a positive outcome in business strategy. Sometimes, the basis for success or failure depends on the decisions that have been made along the way. While we don't always pay attention to the specific textbook decision making process, these steps ultimately should be followed to aid in the goal of making the right decisions.…

    • 785 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Decision making refers to “making choices among alternative courses of action—which may also include inaction”. In order to make a wide range of decisions, individuals throughout organizations use the information they gather. These decisions will then change the course of an organization, as well affect their lives. Making successful decisions is certainly the most important task of a manager and it is often a very difficult one. Success may be defined as “the achievement of something desired, planned, or attempted”. In order a decision to be successful, a company should make sure that they make the best choice by going through the formal steps of the rational decision-making model. The rational decision-making model describes “a series of steps that decision makers should consider if their goal is to maximize the quality of their outcomes”. This is the main difference between a successful and an unsuccessful decision; by not considering these decision-making models, a company’s goal can fail just because they do not go through the necessary steps which are: Identifying the problem, establishing decision criteria, weigh decision criteria, generate alternatives, evaluate the alternatives, choose the best alternative, implement the decision, and evaluate the decision (Steps in the Rational Decision-Making Model).…

    • 594 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The theory of the garbage can model as a decision making vehicle according to the original authors is based upon the assumption that “decision opportunities are fundamentally ambiguous stimuli” (Cohen, March & Olsen, 2001). This concept lends itself well to the organized anarchies that are associated with educational institutions where the authors appear to have formed their theory. They examine concepts such as solutions looking for problems and outcomes being streams of interrelations between problems, Solutions, Participants and Choice opportunities. These concepts are then mapped to a simulation model using a set of processing assumptions based on a set of variables to create a mathematical model. The garbage can concept comes from all these streams of input going into the decision process at different times and seeing what sticks to what at any given time. Hence the decision process is the garbage can and the input going into that process is the garbage.…

    • 378 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Communication is an aspect of everything that humans do, and how well we communicate often majorly impacts how successful we are in life. According to Baack (2012) “Communication may be defined as transmitting, receiving, and processing information”. The information we process may be in words, symbols, and numbers or non-verbally with our hands or facial gestures. In business or in organizations there are four levels of communication most often discussed, for the purpose of this paper only the first three are explained. First there is individual or interpersonal communication which typically takes place between individuals. Second, communication within organizations involving the use of communication systems such as technology or other methods used to transmit information internally. This type of communication can be between teams or groups, between multiple groups in meetings, through formal management channels such as company meetings and informal channels which may include rumors or office gossip. Next is communication across organizations externally. This would be communications to suppliers, customers or developers. Overall the format of the communication can be in e-mail, meetings, letters, and reports, press releases, marketing messaging, and customer or industry events.…

    • 2495 Words
    • 10 Pages
    Powerful Essays