Security

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Communication in Security Settings Paper

January 28, 2013

SEC/360

Robert J. Deuel

Instructor:

Scott Mann

In the security world today many organizations have developed a more concise communication tools that will enable a security personal department, to teach, and help there officers observe the various behaviors that individuals display. For instance a security officer notices an individual is seen walking around a facility or retail establishment acting in a very suspicious way. It could be possible that this particular individual is going commit a crime or has a severe mental issue. With the officer learning the certain skills to detect this type of behavior it very well could prevent either a crime being committed or the individual from hurting himself or other people who are around the situation. In these instances a trained security personal may have to use their communication skills to read what the person is doing by watching their gestures and emotions. Unfortuannally In many security settings personal deal with many challenging, and frustrating individuals that have many nonverbal language barriers. From ant where to people who are death, or don’t understand the language or is trying to convey a certain message to the security officers or other authority figures. Accordingly to University of Phoenix (2011). Introduction to Security a quote” If security personnel accurately assess the nonverbal behavior they would be able to save lots of people. If the nonverbal communication would not be considered important then the security personnel would not be able to save people unless they communicate verbally and it sometimes becomes difficult when an individual is at gun point”. The security team must provide and learn to properly observe and report the nonverbal behavior to qualified personnel so it will more lives. Verbal communication is a very important tool to use, because it helps security



References: University of Phoenix. (2011). Introduction to Security. Retrieved from University of Phoenix, SEC360 website. University of Phoenix. (2009). Communication. Retrieved from University of Phoenix, SEC360 website. University of Phoenix. (2009). Effective Security Management. Retrieved from University of Phoenix, SEC360 website

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