May 2, 2013
University Of Phoenix
Roles and Functions Paper
There are four main functions of management in a health care setting that all managers will be performing at various times during their supervisory term which are planning, organizing, controlling, and leading. Planning is “the process of setting performance objectives and determining what actions should be taken to accomplish them.” Organizing is “the process of defining tasks, allocating resources, and arranging and coordinating the activities of individuals and groups to implementing plans.” Controlling is “the process of measuring work performance, comparing results to objectives, and taking corrective actions as needed.” Leading may be defined as “the process of arousing people enthusiasm to work had to fulfill plans and accomplish objectives.”
I applied the four functions of management in my previous job as the manager of Verizon a cell phone company. An example of planning was I as the market manager I had a goal of increasing sales during the month of June. I first needed to spend time mapping out the necessary step my team and I must take so that we could increase sales numbers. The steps included things like increasing advertisements in a particular region, placing some items on sell, and increasing the amount of required customers to sales representatives to contact. By doing so I organized the steps into a logical pattern so they could be followed. An example of how I applied organizing is identifying roles and ensuring that I assigned the right amount of individuals and teams to carry out activities. I also had to delegate authority, assign work, and provide directions so that each teams could work towards the events with having barriers in their way. An example of controlling is once I noticed my team was behind in sales half way of June I needed to put necessary provisions in place to ensure the...
References: EBOOK COLLECTION: Lombardi, D. N., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques for managing in a health care environment. Hoboken, NJ: John Wiley & Sons.
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