Role Conflicts Within Groups

Topics: Communication, Medical record, Nonverbal communication Pages: 8 (2902 words) Published: January 14, 2013
Role conflicts within groups
Ashford University
MGT415: Group Behavior in Organizations

This paper will focus on the internal make-up and the wellbeing of the Kirkland Regional Medical Center. The center is a company that enables its customers to pick and choose their own physicians or special care team such as Cardiologist or Internal Medicine. Currently, there are three sister facilities affiliated with K.R.M.C., along with (2) Kirkland Clinic’s. The role of the main branch is to oversee the smaller facilities. Kirkland Regional Medical Center is located right here in Michigan, three facilities is located in Houston Texas., Dallas, Austin Texas. All the facilities have the responsibility of ensuring quality care towards our clients. The main facilities are composed of is composed of one hundred and fifty full-time employees and one hundred part-time employees as well as fifty contingent workers. The hospital has struggled severely with business due to the poor economy. The department heads has made a choice to try and improve the business by getting together and figure out the necessary changes that should to be made to improve the business. Here lately the problem has been about being efficiency because of the systems that were in place. I feel that the facility did not take full advantage of many of the new opportunities. To start off right I will discuss and focus on the current technology in place, and start to discuss Kirkland Regional Medical Center needs. We are working with several locations throughout Michigan and Texas we need to have a strong system. One of the most important tools we can have is communication, touch basics at the other facilities. The top executives will be making recommendations and examining the pros and con for the facilities.

One of the recommendations are computers are a must to function quick and fast because of the business. Most of the facilities are constantly receiving patients without insurance, and many insurance changes doing paperwork the facilities are ran by humans and mistakes are going to be a key factor in human errors. It is hard to keep all the paper work organized. The way to resolving many of these paper overflowing paper issues we are making recommendations to buy some computer and computer software to better manage the paperwork. We will train employees on excel, access and PowerPoint presentations. So currently we have four computers to start off with, eight wireless printers. While all the computers are currently operating on Window seven. There are pros and cons to each network solution, but recommendations were made based on cost-effectiveness.

We are going to put a team of dedicated people together who are very independent members with who have the respect and dedication to inform all the resources to achieve the same common goal. In many organizations co-workers are paired into teams that must work together to complete the task at hand. This day in time we have all devise backgrounds with many different values and attitudes. When you have this many different attitudes and cultures working together in a group you have to know that it will be some types of conflicts expected. What I would do as a manager is to expect the unexpected. I would ask myself how to avoid conflicts among the teams. Conflicts can be good or bad when it comes to group organizations. Losh, S. (2011). When your group or teams are working out and functionally then your team Is working out well and are performing effectively, when you have a group that is experiencing all kinds of problems and can’t quite finish the project or foresee a completion date than it’s truly a problem within that group. Your conflict will erupt and problems will set in.

According to Losh, S. (2011) within our text it states that Conflict occurs both within and between groups. Internal competition can have a negative effect on the productivity or future viability of the...

References: Losh, S. (2011). Group behavior in organizations. San Diego: Bridgepoint Education Inc. Retrieved from http://content/ Retrieved on September 14, 2012 Retrieved on September 15, 2012 Retrieved on September 16, 2012 Retrieved on September 17, 2012 Retrieved on September 17, 2012 Retrieved on September 15, 2012
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