Psy 10
sy31/05/2013
PSYCHOLOGY
GROUPS IN ORGANISATIONS
PROFESSOR GRAHAM R. STURDY
Learning Objectives
Explain why groups and teams are key contributors to organizational effectiveness. Identify the different types of groups and teams that help managers and organizations achieve their goals. Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams.
1
31/05/2013
Learning Objectives
Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness. Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.
What is This Thing Called “Group”?
“Groups are open and complex systems that interact with the smaller systems (I.e., the members) embedded within them and the larger systems (e.g., organizations) within which they are embedded. Groups have fuzzy boundaries that both distinguish them from and connect them to their members and their embedding contexts.”
2
31/05/2013
Groups, Teams and Organizational Effectiveness
Group
Two or more people who interact with each other to accomplish certain goals or meet certain needs.
What Are the Types of Groups?
Work groups
Task forces Crews Teams
Clubs
Economic clubs Social clubs Activity clubs
3
31/05/2013
How Do Groups Perform?
Group Productivity = Group Potential - Process Loss
Ivan Steiner
The nature of groups in organizations
A group is a collection of two or more people
who work with one another regularly to achieve common goals.
In a true group, members are mutually
dependent on one another and interact with one another. competition.
Hot groups thrive in conditions of crisis and
4
31/05/2013
Groups, Teams and Organizational Effectiveness
Team
A group whose members work intensely with each other to achieve a specific, common goal or
PSYCHOLOGY
GROUPS IN ORGANISATIONS
PROFESSOR GRAHAM R. STURDY
Learning Objectives
Explain why groups and teams are key contributors to organizational effectiveness. Identify the different types of groups and teams that help managers and organizations achieve their goals. Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams.
1
31/05/2013
Learning Objectives
Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness. Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.
What is This Thing Called “Group”?
“Groups are open and complex systems that interact with the smaller systems (I.e., the members) embedded within them and the larger systems (e.g., organizations) within which they are embedded. Groups have fuzzy boundaries that both distinguish them from and connect them to their members and their embedding contexts.”
2
31/05/2013
Groups, Teams and Organizational Effectiveness
Group
Two or more people who interact with each other to accomplish certain goals or meet certain needs.
What Are the Types of Groups?
Work groups
Task forces Crews Teams
Clubs
Economic clubs Social clubs Activity clubs
3
31/05/2013
How Do Groups Perform?
Group Productivity = Group Potential - Process Loss
Ivan Steiner
The nature of groups in organizations
A group is a collection of two or more people
who work with one another regularly to achieve common goals.
In a true group, members are mutually
dependent on one another and interact with one another. competition.
Hot groups thrive in conditions of crisis and
4
31/05/2013
Groups, Teams and Organizational Effectiveness
Team
A group whose members work intensely with each other to achieve a specific, common goal or