Performance Management

Powerful Essays
2.1

Introduction

An organisation is driven by its mission and strategic objectives coupled with core values and various methods of managing people in the organisation. A study was carried out on three organisations which have varied methods of doing so depending on the industry, size, professional mix and structure.
Table 2.1 below shows 3 different types of organisations and their demographic and structure:

Demographic

Industry
Organisation type
Department size
Gender mix %
(Male:Female)
Organisation structure Department structure Bank Islam
(eChannels
Department)
Banking - Islamic

KHEC Systems

PwC Advisory

Information technology –
Software
SME (Micro enterprise)

Consulting

5
60:40

280
55:45

Divisionalised form

Simple structure

Divisionalised form

Flat

Flat

Tall

Corporation (Public
Listed)
36
65:35

Corporation

Table 2.1: Organisations demographic and structure

The comparison study is done between the eChannels department in Bank Islam, KHEC Systems Sdn
Bhd (“KHEC”) and PwC Malaysia Advisory (“PwC Advisory”). The 3 organisation are from different industries; banking, information technology and consulting. The structure of each organisations are derived from Mintzberg (1979). Organisational structure evolves through time due to expansion and each structure has its unique sets of challenges. One of the challenges includes managing people and their performances.

2.2

Performance management of organisations

Performance Management is about doing everything in your power to help your employees succeed and encouraging them to manage their own performance. Effective performance management helps employees help themselves and this can be done through formal or alternative approaches. Whether the organisation has 1 person or 100 people, performance management is a systematic approach.

Each organisation has its formal and informal ways of managing performance. For the

You May Also Find These Documents Helpful

  • Best Essays

    Performance Management

    • 1828 Words
    • 8 Pages

    How can performance management in modern enterprises be strengthened? Abstract Performance Management is one of the most important parts of Human Resource Management. As an indispensable method to strengthen management, Performance management has been adopted by many world-wide enterprises to make full use of resources and cultivate core competitiveness. However, limited by the poor business conditions, staff and many other factors, performance management in some…

    • 1828 Words
    • 8 Pages
    Best Essays
  • Better Essays

    Performance Management

    • 58501 Words
    • 235 Pages

    i PERFORMANCE MANAGEMENT iii PERFORMANCE MANAGEMENT KEY STRATEGIES AND PRACTICAL GUIDELINES v Contents 1 The basis of performance management Performance management defined 1; Aims of performance management 2; Characteristics of performance management 3; Developments in performance management 4; Concerns of performance management 5; Understanding performance management 6; Guiding principles of performance management 9; Performance appraisal and performance management 9; Views…

    • 58501 Words
    • 235 Pages
    Better Essays
  • Better Essays

    Performance Management

    • 775 Words
    • 4 Pages

    “ Performance Management” Thomas D. Middleton Strayer University HRM 538 Performance Management Dr. Hargis May 14, 2013 1. Summarize the seven (7) components of the framework for coaching and performances management, and identify which ones you require development in and why. The seven components of the frame work for coaching and performance management are the coaching relationship\, insight, motivation, capabilities, real-world practice, accountability, and organizational…

    • 775 Words
    • 4 Pages
    Better Essays
  • Better Essays

    Performance Management

    • 1702 Words
    • 7 Pages

    Performance Management Krithika Reddy.C 1224421 1. What do you understand by the term performance management. What is the difference between performance management and performance appraisal? The role of HR in the present scenario has undergone a vast change and its focus is on evolving functional strategies which enable successful implementation of major corporate strategies. In a way, HR and corporate strategies function in alignment. Today, HR works towards facilitating and improving the…

    • 1702 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Performance Management

    • 1921 Words
    • 8 Pages

    Performance Assessment plays an important role in human resource management processes. However, factual evidence shows that there is a high rate of assessment failures. One of reasons leading to this issue is the illogical design of performance assessment forms. This essay firstly outlines the performance management technique using in the Performance Appraisal Form Template issued by Businessballs (www.businessballs.com). This essay will then analyse its strengths and weaknesses related to assessment…

    • 1921 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Performance Management

    • 5666 Words
    • 20 Pages

    Career and Performance Management Project Report Impact of Performance Management Practices on the Employee Satisfaction and Performance Maryam AfzalSP09-BBA-034 17th December, 2012 Abstract The main purpose of this paper is to discuss the importance of employees’ performance management for employee satisfaction and performance. By reviewing the work already done in this area of interest, the paper clarifies what performance management practices, employee satisfaction, commitment and high…

    • 5666 Words
    • 20 Pages
    Best Essays
  • Powerful Essays

    Performance Management

    • 1353 Words
    • 6 Pages

    Chapter 10—Performance Management and Appraisal MULTIPLE CHOICE 1. ____ is the process of determining how well employees do their jobs relative to a standard and communicating that information to the employee. |a. |Employee development | |b. |Performance management | |c. |Process improvement…

    • 1353 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Performance Management

    • 477 Words
    • 2 Pages

    Analysing and Evaluating Organisational Performance Management http://www.pp4sd.org.uk/downloads/pdf/Case%20study%20BandQ.pdf http://www.diy.com/diy/jsp/corporate/pdfs/bq_action%20Plan.pdf http://www.google.co.uk/#hl=en&site=&source=hp&q=performance+management+cycle&oq=performance+management+&gs_l=hp.3.4.0l10.1428.7605.0.12813.13.10.0.3.3.0.505.2959.3-2j4j1.7.0.les%3B..0.0...1c.1.5.hp.akPDSzCAGK4&bav=on.2,or.r_gc.r_pw.&bvm=bv.43148975,d.ZGU&fp=f9218520587aa78a&biw=1440&bih=719…

    • 477 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Performance Management

    • 2952 Words
    • 12 Pages

    Task: “What do you understand by performance management? Critically evaluate the effects of using performance management and performance measurement in any public organization of your choice” According to previous years, the last quarter of the twentieth century witnessed great developments in all areas such management. The change of structure and functions of the organizations, the growing importance of employee, contributed to increase the professional performance development and also contributed…

    • 2952 Words
    • 12 Pages
    Best Essays
  • Better Essays

    Performance Management

    • 2659 Words
    • 11 Pages

    Supporting Good Practice in Performance and Reward Management ASSIGNMENT Activity1 1. Two Purposes of Performance Management and its relationships to business objectives. Performance management is a repetitive process, established by organisations to help them in accomplishing their objectives (goals, as listed in the organisation’s vision) by maximizing the performance of an individual, team or whole organisation and ensure that the objectives are achieved. 1 The Performance Management Process is a key component…

    • 2659 Words
    • 11 Pages
    Better Essays