• Trivandrum Handicraft Development Corporation is the head office.
• In this organization has goodwill in general public.
• Handicrafts have a major role in Tourism Sector.
1.2 OBJECTIVE OF THE STUDY
• To understand the flow of authority and responsibility in the different departments of the organization.
• To assess the overall efforts adopted by the company in order to satisfy the consumer demand.
• Find out the overall services of the organization to the customers.
Primary data was collected by conducting formal and informal interviews with the employees and by observation.
Secondary data was collected through the company documents, magazines, books and by the use of internet.
1.4 SCOPE OF THE STUDY
The study is intended to attain a firsthand experience of the overall running of an organization. A detailed analysis of each of the activity performed by the departments is beyond the scope of the study. It also provides a chance to see the practical constrains faced by the managers while putting theory in to practical.
1.5 LIMITATION OF THE STUDY
• Time was Insufficient to the completion of the project.