Management Theories Mentioned
Management Theories Mentioned in Container Store Video
Frederick Winslow Taylor
Scientific management, which analyzes and synthesizes workflow processes, improving labor productivity.
Elton Mayo
Hawthorne Studies (1930s) showed the importance of groups in affecting the behavior of individuals at work. He found that pay and working conditions are less important to the individual than the need to belong to a group.
Abraham Maslow
Hierarchy of needs: Physiological, Safety, Love/Belonging, Esteem, Self-Actualization. Unsatisfied needs motivate people.
Douglas McGregor
Theory X: Company must use authority, direction, and close supervision to motivate employees because workers are lazy and dislike work (work only to satisfy lower needs). Theory Y: Employees like to work, are motivated by empowerment (self control) and derive satisfaction from doing a good job. Give them a certain amount of freedom and they will perform at high levels.
William Ouchi
Theory Z: Japanese-style management. Increase employee loyalty to the company by providing a job for life with a strong focus on the well-being of the employee, both on and off the job. Goal is to promote stable employment, high productivity, and high employee morale and satisfaction.
Frederick Herzberg
Two factor model of motivation - Motivation-Hygiene Theory:
1. Employees are motivated by job factors related to achievement, recognition, advancement, and the nature of work performed.
2. Hygiene factors are job factors that can cause dissatisfaction if missing but do not necessarily motivate employees if increased: Company policies, supervision, working conditions, interpersonal relations, salary, etc.
Peter Drucker
Management by objectives, a process whereby management and employees jointly set specific goals and then review employees’ progress towards achieving those goals. Goals must be SMART – (specific, measurable, achievable, relevant, and time-specific).
Victor Vroom
Expectancy
Frederick Winslow Taylor
Scientific management, which analyzes and synthesizes workflow processes, improving labor productivity.
Elton Mayo
Hawthorne Studies (1930s) showed the importance of groups in affecting the behavior of individuals at work. He found that pay and working conditions are less important to the individual than the need to belong to a group.
Abraham Maslow
Hierarchy of needs: Physiological, Safety, Love/Belonging, Esteem, Self-Actualization. Unsatisfied needs motivate people.
Douglas McGregor
Theory X: Company must use authority, direction, and close supervision to motivate employees because workers are lazy and dislike work (work only to satisfy lower needs). Theory Y: Employees like to work, are motivated by empowerment (self control) and derive satisfaction from doing a good job. Give them a certain amount of freedom and they will perform at high levels.
William Ouchi
Theory Z: Japanese-style management. Increase employee loyalty to the company by providing a job for life with a strong focus on the well-being of the employee, both on and off the job. Goal is to promote stable employment, high productivity, and high employee morale and satisfaction.
Frederick Herzberg
Two factor model of motivation - Motivation-Hygiene Theory:
1. Employees are motivated by job factors related to achievement, recognition, advancement, and the nature of work performed.
2. Hygiene factors are job factors that can cause dissatisfaction if missing but do not necessarily motivate employees if increased: Company policies, supervision, working conditions, interpersonal relations, salary, etc.
Peter Drucker
Management by objectives, a process whereby management and employees jointly set specific goals and then review employees’ progress towards achieving those goals. Goals must be SMART – (specific, measurable, achievable, relevant, and time-specific).
Victor Vroom
Expectancy