I woke up late one morning and quickly realised that I had a bus to catch to reach the University. Having missed breakfast, I was really famished and decided to stop at a nearby restaurant called Leeds Buffet for lunch. In this essay I’ll write about what I saw at the restaurant, and support with a paper which highlights the importance of bureaucracy in a working environment.
As soon as I entered the restaurant, I was welcomed by a member of staff who escorted me to a table and ensured I was comfortable. The whole place had dim yellow lights which bounced softly against the warmly coloured walls. Soft music echoed in the background making the place quite refreshing and relaxing. However, the icing on the cake was the intoxicating aroma of delicious food kept on the counter. I also observed some form of decorations hanging on the walls and when enquired, I came to know that they resemble Chinese firecrackers which are used during their celebrations. It represents a significant part of their culture. Every table had a price card for the buffet and to my delight, students could get a 10% discount on showing a valid id card. There was also a tag line, ‘Eat as much as you like’ which was music to my hungry stomach. Only five people were working at the buffet out of which four were responsible for clearing plates, refilling the food, cleaning counters and welcoming guests. The fifth one was the only woman in the group and she was handling both the bar and management of the entire team. It was quite amusing to observe that as she stepped out for not more than 5 minutes, two of the staff began chatting with each other ignoring their work. This went on until she came back, upon which they quickly resumed back to work. Without proper supervision they seemed not to do their work. Now, this was a buffet which attracts a lot of customers especially during lunch time. It was quite evident that the restaurant was short of staff as the dishes were not cleared in time. Four...
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