Certificate in leadership and management Level 3
WORK BASED ASSIGNMENT
Managing stress in the workplace
Managing Stress Causes of Stress in the organisation Stress can be caused by many different things within an organisation but the main causes of stress can be broken down into “six management standards” Anon (2009) how to tackle work related stress http://www.hse.gov.uk/ I used these areas to construct the chart below and discussed stress at a team meeting and asked my team to complete a Circle of influence around areas over which they felt they had no control Appendix 1 we also discussed what we / I could do to manage the six main causes of stress results of which are shown below.
Main causes of stress: | What you can do about it: | Demands: Staff often become overloaded if they cannot cope with the amount of work or type of work they are asked to do | Pay attention to the way the job is designed, training needs and whether it is possible for staff to work more flexible hours | Control: Staff can feel disaffected and perform poorly if they have no say over how and when they do their work. | Think about how staff are actively involved in decision making, the contribution made by teams and how reviewing performance can help identify strengths and weaknesses | Support: levels of sick absence often rise if staff feel they cannot talk to managers about issues that are troubling them | Give staff/individuals the opportunity to talk about the issues causing stress, provide a sympathetic ear and keep them informed | Relationships: a failure to build relationships based on good behavior and trust can lead to problems related to discipline, grievances and bullying | Check the organisation 's policies for handling grievances, unsatisfactory performance, poor attendance and misconduct, and for tackling bullying and harassment | Role: Staff will feel