Illustrative Case: Multichoice

In the above illustrative case shown graphically in Figure 3.2b, most of the resources and capabilities are positioned in the upper right hand quadrant; strategically relevant with good focus, and a fair amount is positioned in the lower right hand quadrant; strategically relevant but not focused on. More attention will be focused on the resources and capabilities that are positioned in the lower right hand quadrant as the intention is to move these into the upper right quadrant as these are strategically relevant but currently strategically weak.

3.1 Getting our act together (‘5’)

One can gain further insight by tracking the advancement of the individual resources and capabilities positioned on the lower right quadrant of the Graphical appraisal framework from the section discussed earlier (Figure 3.2b). They are identified and appraised to be strategically relevant but in a weak position relative to the competitors, it is advisable for Multichoice to invest significantly with the intent of moving these towards the upper right quadrant.

Below are Multichoice’s seven resources and capabilities that are appraised as strategically relevant and need to be invested on, being F2: Subscriber retention, F3:
These are just a few to mention while there are also streaming devices such as; Apple TV, Roku, Amazon Fire Stick. The video industry has been changing immensely in the past few years, from a consumer having to wait for a video clip to render before playing to just playing instantaneously via the internet. The telecommunications industry has got a lot to do with this change, as communication begin to get faster and better. This substantial improvement in telecommunications industry has led to content being always available for consumption at people’s finger tips. The delivery of the content had to