Human Resource Management Week 7 Case Answers
Case 7.1 “Data Security”.
See the case study on page 499. Answer questions 1,2 & 3.
Q. 1, 2 & 3
How would you communicate a data security policy that required software checking on employees’ emails? What elements should a data security policy for a bank include? Employee data theft most frequently occurs with new employees or when an employee has given notice and is leaving. How would you deal with these two very different issues?
As mentioned in our text, there are two ways to address security issues. First, the technical approach in which computer software and monitoring is used to monitor and control websites being visited or information being copied. Second, the communication methods and partnership and control by the Human Resources department. Because not all possible risks could be addressed by the use of technology there is also a great need to control the flow of information and proprietary technology by implementing policy. A bank for example could implement a security access policy following a “need to know” plan where only if necessary an employee could have access to data or information. The bank could also create an expectation of zero privacy where all files or devices on a company network whether owned or provided by the employee are subject to scanning or monitoring, and finally the automatic acceptance that devices such as peripheral blockers may be in place in order to avoid data extraction or movement. In regards to a new employee versus an employee who has given notice, a new employee could have restricted access that is only opened slowly as they acquire responsibilities and an employee leaving the firm depending on his level of access, the firm may opt to take his termination effective immediately.
Case 7.2 "Dealing with Workplace Bullying”
See the case study on page 534. Answer questions 1,2 & 3.
Q. 1 & 2
Based on your work experiences, identify examples of bullying that you have observed by managers, supervisors
See the case study on page 499. Answer questions 1,2 & 3.
Q. 1, 2 & 3
How would you communicate a data security policy that required software checking on employees’ emails? What elements should a data security policy for a bank include? Employee data theft most frequently occurs with new employees or when an employee has given notice and is leaving. How would you deal with these two very different issues?
As mentioned in our text, there are two ways to address security issues. First, the technical approach in which computer software and monitoring is used to monitor and control websites being visited or information being copied. Second, the communication methods and partnership and control by the Human Resources department. Because not all possible risks could be addressed by the use of technology there is also a great need to control the flow of information and proprietary technology by implementing policy. A bank for example could implement a security access policy following a “need to know” plan where only if necessary an employee could have access to data or information. The bank could also create an expectation of zero privacy where all files or devices on a company network whether owned or provided by the employee are subject to scanning or monitoring, and finally the automatic acceptance that devices such as peripheral blockers may be in place in order to avoid data extraction or movement. In regards to a new employee versus an employee who has given notice, a new employee could have restricted access that is only opened slowly as they acquire responsibilities and an employee leaving the firm depending on his level of access, the firm may opt to take his termination effective immediately.
Case 7.2 "Dealing with Workplace Bullying”
See the case study on page 534. Answer questions 1,2 & 3.
Q. 1 & 2
Based on your work experiences, identify examples of bullying that you have observed by managers, supervisors
References: Mathis, R. L., & Jackson, J. H. (2011). Human resource management (13th ed.). Mason, OH: Thomson/South-western.