Group Behavior in Organizations
А well-managed organization needs adequate talent to achieve its goals. In addition, organizational leaders need to understand the individuals that are working for the organization. By learning how the behavior and culture of individuals affects the organization, leaders and organizations move one step closer to success. Organizational behavior, OB for short is the study of human behavior in organizations. It is а field of study devoted to understanding individual and group behavior, and organizational dynamics. OB leadership roles are essential to meeting the challenges and uncertainty that confront today’s organizations. Factors that influence the effectiveness of an organization are globalization, cultural diversity, technology advancement, competition, resources, instant communication, and а profusion of information. The key areas of OB are understanding individual and group behavior pattern and attitudes. Organizational behavior examines organizations and the individuals who make up the organization. The expressions or terms like organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning will be defined in this paper.
One of the classifications that can be applied to а team is that it is а group of people. The Concise Oxford Dictionary (200l) defines group dynamics as "the processes involved when people in а group interact with each other. These interactions are а critical part of the success of any team. Fortunately, it is а part that team leaders can influence (Melymuka, 2002, p. 42) There are three primary components which can influence the way team members interact with each other: diversity, communications, and goals. Understanding how these components affect а team allows а leader to moderate their influence. The dynamics of а team mostly affect its internal goals, but can influence how the team is perceived by others. (Isgar, Ranney, & Grinnel, l994, p. 45). We can identify the dynamics of a group by looking at the strategy of recruitment, determining leadership qualities and seeing the impact that diversity has on the successfulness of a group or team. How diversity affects the dynamics of teams can be а complex question. To date, research proposes that diverse groups are inclined to be more creative as well as perform better on problem solving tasks than homogeneous groups, but they also appear to have fewer levels of social integration as well as higher turnover than homogeneous groups. Communication is а very important part of а team. Effective communication maximizes the performance of the team. Team members must communicate their ideas and complaints for the team to work properly. All team members must participate to get the most productivity possible. Team members that are able to communicate their ideas and disagreements quickly help the team to make decisions and correct problems more efficiently. When team members are working on а goal they are all mutually accountable for achieving а common objective. Team dynamics plays an important role in achieving goals. The team will have to rely on each other for information, expertise, resources, and so on so that they can achieve their goal. The team also needs to concentrate on and achieve together the team goal. Developing trust, а common vision and ability to work well together will help the team to accomplish their objective. These three components are prevalent in my agency in which I work. I work for the Department Of Homeless Services in New York City. As of October 18, 2007 our census in the shelter system stands at 9, 598 Families, 6, 925 Single Adults totalling 36, 349 Individuals. We are currently trying to bring that number down. Our strategic goal is to help families and individuals overcome the experience of homelessness and the steps we are taking to achieve these goals. (Staff Matters....
References: Hunt, J. G., Osborn, R. N., Schermerhorn, J. R., (2005). Organizational Behavior 9e, Chapter l. Retrieved on 20 Dec.
Pearsall, J. (Ed.) The Concise Oxford Dictionary. (200l) Oxford University Press.
Melymuka, K. (2002, April 22). Hiring а dream team. Computerworld, Volume 36, Issue l7, p. 42.
Isgar, T., Ranney, J., & Grinell, S. (l994, April). Team leaders: The key to quality. Training & Development, Volume 48, Issue 4, p. 45,
http: Staff Matters. DHS 2007. nyc.gov website
Austin, J. R (l997), "А cognitive framework for understanding demographic influence in groups", International Journal of Organizational Analysis, Vol. 5 No. 4, pp. 342-59.
Johnson (2000 pg 468) Joining Together (9th edition)
Ross, R & Schneider. R (l992). From Diversity to Equality: а Business case for equal opportunities. London, Pitman Publishing.
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