Environmental Analysis of Dell Organization

Topics: Marketing, Competition, Customer service Pages: 3 (1079 words) Published: December 7, 2005
Environmental Analysis of Dell Organization

Industry Environment
Competitive Rivalry
The competitors to Dell are as follows: Hewlett-Packard, IBM, and Sun Microsystems (Hoovers). HP and IBM pose the biggest threat in competition. Dell's sales overview has increased each year except for 2001 to 2004. In 2001 the annual sales in millions were $31,888 and a major increase in sales in 2004 at $41,444.0. (Hoovers). In terms of Entry Barriers, Dells direct to consumers sales approach has increased their sales each year and they will soon be among their top competitors. Because of this approach, Dell has entered into this highly competitive market in a unique way. The biggest entry barrier that Dell has to face when entering into the technology industry is having customers gain the trust of company over the more popular veteran computer companies. Nevertheless many of competing companies use a range of different suppliers. Competitor Sun Microsystems annual sales are lower than Dell's. They offer an online service where customers can order servers, and personal computers. They differ from the rest of the organizations is that they do not use the Microsoft operating system which is a weakness compared to the rest. Sun does not see Dell as a major competitor, in obvious place of Dell; they see Microsoft as a major competitor along with Hewlett-Packard and IBM

This being said, Dell is performing in the right direction and sales are increasing dramatically overtime as mentioned above, and the competition exist between the companies and that what makes Dell unique. The increase in sales between 2001 and 2004 proves the success for the organization. Operating Environment

Consumers view Dell as a quality brand at a good price. Some consumers find that Dell's competitors may be a little more expensive but still offer a quality brand the company plans to launch a sales campaign –"Dell on Ice" – that will offer 15% discounts on its Blade Centre system and on its...

References: Abraham, H. Getting in touch with Dells culture: You 've got the soul! In EnterpriseInnovator.com. Retrieved October 26, 2005, from
Dell. Dell 's Mission Statement. Retrieved on October 26, 2005, from
Dell. Supply chain management. Retrieved on October 28, 2005, from
Hoovers. (n.d) Hoovers Online The Business Information Authority. Retrieved
October 28, 2005
Tough, M. Creating a Mission and Vision Statement. In the Sideroad. Retrieved October 27, 2005, from
Sun Microsystems. Sun Microsystems news. Retrieved November 2, 2005 from
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