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Emotional Intelligence in Business

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Emotional Intelligence in Business
The impact of Emotional Intelligence on management performance

Ioannis D. Christopoulos

Course of Study: Master in Management

Year 1st (weekend course)

IST STUDIES

UNIVERSITY OF HERTFORDSHIRE

Assignment submitted for the module “Managing Self and Others”

Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou

06 May 2009

IST Studies-University of Hertfordshire 72 Pireos St. GR-183 46 Athens

No of Essay Words: 3,274 Abstract

The world is changing. From the forests of South America along the way to Silicon Valley in California and from Europe, the candle of modern civilization, across Africa, Middle East and the new China, the world is changing.

During the last three centuries, explosive compounds of revolutions and crises alike such as, political, finance as well as social, and scientific have been contributed to the human social evolution. It is claimed that within this era, sciences such as mathematics, physics as well as philosophy, sociology and psychology not only have been flourished but mostly have brought the man and human thought in the centre of the interest creating a human centric philosophy on which the modern world has been made.

In the present paper an attempt is made to analyze the ostensible contradiction in terms of “emotional intelligence” (EI). Since the latest technological developments have made known the potentialities of the human brain, a new form of intelligence has been appeared. Even occasionally under dispute, society as well as business organizations are seeking for a different social perspective and a new competency named emotional intelligence.

Furthermore, the direct bearing of EI in the contemporary business environment as well as in ones social evolution will be critical analyzed. Modern business organizations are though as an extension or mirror of human activities. Thus, not



References: Albrecht, K. (2005) Social Intelligence: the new science of success. US: Wiley Imprint Atkinson, W.W Armstrong, Michael, (2006), Strategic Human resource Management: A guide to Action. London: Kogan Page Bernd, S Dawkins, R. (1976) The Selfish Gene. Athens: Katoptro Publications McCrone, J Encyclopedia Britannica Guide to Ideas that made the modern world (2008) Introduction by Grayling, A.C. (2008) London: Constable & Robinson Ltd. Gardner, H. (1983) Frames of Mind in Albrecht, K. (2005) Social Intelligence: the new science of success. US: Wiley Imprint Gardner, H Goleman, D. (1996) Emotional Intelligence: why it can matter more than IQ. London: Bloomsbury. Goleman, D. (1998) Working with Emotional Intelligence. Bantam Dell Publishing Group. Goleman, D. (2008) Can There be an Emotionally Intelligent Society? Available at: http://www.danielgoleman.info/blog/2008/11/21/can-there-be-an-emotionally-intelligent-society/ [accessed on 4 May 2009) Kraut, A., Pedigo, P., McKenna, D Machiavelli. N. (1515) The Prince. Athens: Atrapos Publications Harris, P., Lock, A., and Rees, P (2000) Management Series: Machiavelli in Contemporary Marketing and Management OECD (2005) THE DEFINITION AND SELECTION OF KEY COMPETENCIES. Available at: www.oecd.org/edu/statistics/deseco [accessed on 4 May 2009] Pedler, M RAM (2002) Science and the 21st Century. Athens: Labrakis Publications. Ralston, R.J (1995) The Unconscious Civilization. Athens: ROES Publications. Sagan, C. (1934-1996) in “Zeitgeist-the film” (2007). A documentary film available at: http://www.zeitgeistmovie.com/ [accessed in 3 May 2009] Salovey, P http://www.unh.edu/emotional_intelligence/EIAssets/EmotionalIntelligenceProper/EI1990%20Emotional%20Intelligence.pdf. [Accessed on 1 May 2009] Searle, R.J (2002) in RAM (2002) Science and the 21st Century Smith, Mark K. (2002, 2008) 'Howard Gardner and multiple intelligences ', the encyclopedia of informal education. Available at: http://www.infed.org/thinkers/gardner.htm. [Accessed on 26 April 2009] Stanford Encyclopedia of Philosophy (2009) Sternberg, R J. (1997) Thinking Styles New York: Cambridge University Press. Sternberg, R. J. (1996) Successful intelligence. New York: Simon & Schuster. The Economist, (2008), Managing the Facebookers: The Balance of power between old-school managers and young talent is changing- a bit. Available at: http://www.economist.com/opinion/printerfriendly.cfm?story_id=12853955 [Accessed on 28/01/2009] Toody, J. and Cosmides, L. (1989) The Innate versus the Manifest: how Universal does Universal have to be, in Wright, R. (1994) The Moral Animal. N.Y.: Random House Inc. Wright, R. (1994). The Moral Animal. N.Y.: Random House Inc. Martin, F.M (2009) Emotional Intelligence. Encyclopedia of Psycology. Available at: http://findarticles.com/p/articles/mi_g2699/is_0004/ai_2699000455/?tag=content;col1 [Accessed on 1 May 2009) Aristotle (350 B.C) Nicomachean Ethics [7] Carl Edward Sagan, Ph.D. (1934 – 1996) was an American astronomer, astro chemist, author, and highly successful popularize of astronomy, astrophysics and other natural sciences. [8] Niccolò di Bernardo dei Machiavelli (1469 – 1527) was an Italian philosopher, writer, and politician and is considered one of the main founders of modern political science.

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