Mgmt 3720
Assignment #2
This case study is about an accountant, Emile Fortin, who decided to quit his job and start a restaurant business. His wife and 3 sons were also involved in the business and all had their respective roles. His youngest son Robert, who was a busboy took more interest in the restaurant and became involved with it. At first he started serving tables, and then later started managing the restaurant on Saturday nights. Not only did his shift crew trust and respect him, but they also helped him by working extra hours to prepare the restaurant for opening. Robert’s ambition to stay in the restaurant business led him to pursue his bachelor’s degree in Business Administration. During his freshman year he started dating a young lady named Sylvia. She was also interested in the restaurant business and started sticking around to help out at the restaurant. At the same time, she also reported to Emile and his wife whatever happened in the restaurant between the customers and the staff and made fun out of the situation. Later during the year as the clientele increased, Emile decided to hire Sylvia full time. As a salaried employee now, her attitude at work changed as she felt more responsible for what was happening around her and she didn’t find the amusing anecdotes funny anymore. Robert followed suit and …show more content…
I would suggest the Transformational leadership theory in this case. Transformational leaders inspire their followers for the good of the organization. Emile needs pay more attention to what is going on at the restaurant instead of listening to Sylvia. If he applies the four elements: Individualized consideration, intellectual stimulation, inspirational motivation and idealized influence, this will result in the extra effort from the workers and also increase productivity, morale and employee