Dunkin Donuts Mission Statement

As the new district manager my priority is to ensure that Dunkin Donuts remains in keeping with our original mission statement, "Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores.” For the purpose of this paper I will identify and explain Job and organizational design, Recruiting and selection, and training and performance appraisals. Through this process I will evaluate and explain the design and principles that I believe will be critical for the successful opening, and to day operations of our five new locations.
Job Design
“Job design involves identifying appropriate, job-related knowledge, skills, and abilities to ensure that assigned work can be completed successfully. Designers consider the work, the environment, and the impact of the work on employees. The standard approach to job design involves three steps: job analysis, job description,
The successful opening and operating of our new locations will be dependent on a qualified and competent workforce. Initially, with a large number of job openings, we will have an in depth selection process which will ensure we are accepting qualified applicants. Step one will be recruitment. Generating candidate through advertising on local radio stations, newspapers, and social media will be vital in the staffing process. The advertisements will encourage applying through dunkindonuts.com. After the initial application is completed, candidates will be asked to come in for an interview. Once interviews are completed, the selection process will begin. District managers will discuss the candidates for store managers and select the most qualified. Once store managers are selected myself and the store managers will discuss the interviewee, and assess which candidates met the selection criteria. Once staffed the store managers will now be responsible for effectively running their